# \#email-builder

**URL:** https://integration.keap.com/tag/email-builder/31.md

[Latest](https://integration.keap.com/latest.md) · [Categories](https://integration.keap.com/categories.md) · [Tags](https://integration.keap.com/tags.md)

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## [Email Unsubscribe Footer - New Line - Workaround Solution](https://integration.keap.com/t/email-unsubscribe-footer-new-line-workaround-solution/93560)

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**Author:** [@Pav](https://integration.keap.com/u/Pav)\
**Replies:** 2\
**Last updated:** [March 30, 2025, 2:46pm UTC](https://integration.keap.com/t/email-unsubscribe-footer-new-line-workaround-solution/93560 "2025-03-30T14:46:04Z")

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Hi all, We can all see that the Email Unsubscribe Footer feature is very limited, but it seems that Keap are not planning to make any changes for the while. I took a look to see if there is a way to add a New Line into…

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## [Issues with the new email builder's unsubscribe footer](https://integration.keap.com/t/issues-with-the-new-email-builders-unsubscribe-footer/92471)

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**Author:** [@Claudia\_Gabrielle](https://integration.keap.com/u/Claudia_Gabrielle)\
**Replies:** 9\
**Last updated:** [March 27, 2025, 7:12pm UTC](https://integration.keap.com/t/issues-with-the-new-email-builders-unsubscribe-footer/92471 "2025-03-27T19:12:25Z")

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The new email builder’s unsubscribe footer has some serious issues. I’ve contacted Keap Support about them several times over the last 2 months but have been told there’s no plan at this time to make any changes to the f…

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## [New email builder unsubscribe footer - color, font & style must be made editable](https://integration.keap.com/t/new-email-builder-unsubscribe-footer-color-font-style-must-be-made-editable/93504)

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**Author:** [@Martin\_PROBST](https://integration.keap.com/u/Martin_PROBST)\
**Replies:** 3\
**Last updated:** [March 7, 2025, 12:49am UTC](https://integration.keap.com/t/new-email-builder-unsubscribe-footer-color-font-style-must-be-made-editable/93504 "2025-03-07T00:49:42Z")

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With the new email builder, the font in my unsubscribe section is about double the size of the email body font size. Where is this styling being drawn from?? This inability to edit the design of my unsubscribe area hurt…

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## [New Email Builder email images breaking in Outlook desktop app](https://integration.keap.com/t/new-email-builder-email-images-breaking-in-outlook-desktop-app/90489)

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**Author:** [@Madison\_Fisher](https://integration.keap.com/u/Madison_Fisher)\
**Replies:** 1\
**Last updated:** [September 27, 2024, 6:09am UTC](https://integration.keap.com/t/new-email-builder-email-images-breaking-in-outlook-desktop-app/90489 "2024-09-27T06:09:48Z")

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I am trying out the new email builder at the moment and am having some issues with it displaying a bit garbled in the Outlook desktop app. When I click to download images none of the background images load and it adds a …

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## [New email builder - left justify](https://integration.keap.com/t/new-email-builder-left-justify/92341)

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**Author:** [@Rose\_Cole](https://integration.keap.com/u/Rose_Cole)\
**Replies:** 1\
**Last updated:** [February 27, 2024, 8:58am UTC](https://integration.keap.com/t/new-email-builder-left-justify/92341 "2024-02-27T08:58:55Z")

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Is there a way to set email content to be left justified? Trying to move from legacy builder to new builder - right now in a campaign (eventually broadcast). All our old email templates are left justified and would lik…

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## [Email size](https://integration.keap.com/t/email-size/92365)

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**Author:** [@Geoff\_Love](https://integration.keap.com/u/Geoff_Love)\
**Replies:** 0\
**Last updated:** [February 9, 2024, 7:40pm UTC](https://integration.keap.com/t/email-size/92365 "2024-02-09T19:40:41Z")

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I’m having trouble with emails being truncated. How can I measure the size of an email before it is sent? Thanks Geoff

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## [Is there a way to move the landing pages from KEAP into a new CRM](https://integration.keap.com/t/is-there-a-way-to-move-the-landing-pages-from-keap-into-a-new-crm/92148)

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**Author:** [@Emily\_Barrett](https://integration.keap.com/u/Emily_Barrett)\
**Replies:** 1\
**Last updated:** [January 8, 2024, 9:33pm UTC](https://integration.keap.com/t/is-there-a-way-to-move-the-landing-pages-from-keap-into-a-new-crm/92148 "2024-01-08T21:33:09Z")

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Is there a way to remove our landing pages from KEAP? My company is switching CRM’s so I need to pull our landing pages from here so I can put them in to the new CRM.

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## [More issues with the new Email Builder](https://integration.keap.com/t/more-issues-with-the-new-email-builder/91799)

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**Author:** [@Rae\_Carson](https://integration.keap.com/u/Rae_Carson)\
**Replies:** 0\
**Last updated:** [November 17, 2023, 7:50pm UTC](https://integration.keap.com/t/more-issues-with-the-new-email-builder/91799 "2023-11-17T19:50:36Z")

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Hi there, I got the note that the legacy email builder is being phased out, but there are still a few key issues we have with the new one that makes us hesitant to start using it. Sending a test email doesn’t use the…

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## [Moving Emails from Broadcast to Campaign](https://integration.keap.com/t/moving-emails-from-broadcast-to-campaign/91650)

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**Author:** [@Mike\_Nelson](https://integration.keap.com/u/Mike_Nelson)\
**Replies:** 0\
**Last updated:** [October 20, 2023, 9:45am UTC](https://integration.keap.com/t/moving-emails-from-broadcast-to-campaign/91650 "2023-10-20T09:45:51Z")

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I built some emails in the broadcast area, is there a way to transfer them to use them in a campaign without rebuilding them?

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## [New Email Builder Causes Click Through Rates to Drop Massively 😩](https://integration.keap.com/t/new-email-builder-causes-click-through-rates-to-drop-massively/91641)

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**Author:** [@Kate\_Hills](https://integration.keap.com/u/Kate_Hills)\
**Replies:** 0\
**Last updated:** [October 18, 2023, 7:40am UTC](https://integration.keap.com/t/new-email-builder-causes-click-through-rates-to-drop-massively/91641 "2023-10-18T07:40:36Z")

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Since using the new email builder the click through rates on my weekly broadcast emails has dropped massively. I have been sending a regular weekly email at the same time and to the same list for several years. The clic…

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## [Getting logged out while working in the new email builder](https://integration.keap.com/t/getting-logged-out-while-working-in-the-new-email-builder/91240)

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**Author:** [@Brody\_Dorland](https://integration.keap.com/u/Brody_Dorland)\
**Replies:** 1\
**Last updated:** [August 24, 2023, 5:22pm UTC](https://integration.keap.com/t/getting-logged-out-while-working-in-the-new-email-builder/91240 "2023-08-24T17:22:35Z")

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Just wondering if anyone else is experiencing this… I’ve been building out several new emails in the new builder today and on multiple occasions, mostly when clicking the Preview button, I’m suddenly getting kicked/logge…

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## [Add additional text to ALL footers?](https://integration.keap.com/t/add-additional-text-to-all-footers/90839)

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**Author:** [@Rae\_Carson](https://integration.keap.com/u/Rae_Carson)\
**Replies:** 1\
**Last updated:** [June 9, 2023, 7:54pm UTC](https://integration.keap.com/t/add-additional-text-to-all-footers/90839 "2023-06-09T19:54:44Z")

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Hi there, I notice that you can add additional text to an email footer by editing the footer block. Is there a way to update the default footer? I have some additional text about global security concerns we’d like to a…

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## [No 'Other' option for the From email in the new Email Builder](https://integration.keap.com/t/no-other-option-for-the-from-email-in-the-new-email-builder/90488)

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**Author:** [@Madison\_Fisher](https://integration.keap.com/u/Madison_Fisher)\
**Replies:** 3\
**Last updated:** [May 17, 2023, 11:41pm UTC](https://integration.keap.com/t/no-other-option-for-the-from-email-in-the-new-email-builder/90488 "2023-05-17T23:41:44Z")

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Trying out the new email builder and have come up against that I can only select Users as the From or sending email which means that we can’t use it for large segments of our businesses. Whereas in the old version I can …

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## [System is stripping HTML code (in broadcasts) specifically for Outlook. Ways around this?](https://integration.keap.com/t/system-is-stripping-html-code-in-broadcasts-specifically-for-outlook-ways-around-this/90648)

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**Author:** [@Victoria\_Avila](https://integration.keap.com/u/Victoria_Avila)\
**Replies:** 0\
**Last updated:** [May 10, 2023, 7:00pm UTC](https://integration.keap.com/t/system-is-stripping-html-code-in-broadcasts-specifically-for-outlook-ways-around-this/90648 "2023-05-10T19:00:31Z")

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Hi there. I had a question about developing broadcasts. Our marketing agency developed an html for us. They added special coding specifically for Outlook but they let us know Infusionsoft is stripping that code, changing…

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## [Liquid Syntax not picking up merge field](https://integration.keap.com/t/liquid-syntax-not-picking-up-merge-field/90517)

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**Author:** [@Amber\_Johnston](https://integration.keap.com/u/Amber_Johnston)\
**Replies:** 0\
**Last updated:** [April 19, 2023, 3:45am UTC](https://integration.keap.com/t/liquid-syntax-not-picking-up-merge-field/90517 "2023-04-19T03:45:29Z")

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Hi I am trying to use liquid syntax in my advanced campaign emails. Note, I have also paired with a developer on this and they haven’t been able to get it to work either. When I use hard-coded values: {% if ‘1’ contai…

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## [Moe content after HTML close tag](https://integration.keap.com/t/moe-content-after-html-close-tag/90394)

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**Author:** [@Amos\_Elroy](https://integration.keap.com/u/Amos_Elroy)\
**Replies:** 0\
**Last updated:** [March 29, 2023, 8:52pm UTC](https://integration.keap.com/t/moe-content-after-html-close-tag/90394 "2023-03-29T20:52:16Z")

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For some reason, all my emails produced in the builder have the following Spam code associated with them which raises my score by 1. The issue is described as follows: More content after HTML close tag + other spam sig…

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## [Adding fonts to emails](https://integration.keap.com/t/adding-fonts-to-emails/90275)

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**Author:** [@Carolyn\_Boldt](https://integration.keap.com/u/Carolyn_Boldt)\
**Replies:** 1\
**Last updated:** [March 22, 2023, 1:02am UTC](https://integration.keap.com/t/adding-fonts-to-emails/90275 "2023-03-22T01:02:27Z")

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can you load fonts into Keap Classic so emails and broadcast match brand? I know you can on landing pages.

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## [\</\> Code HTML Block in marked as spam](https://integration.keap.com/t/code-html-block-in-marked-as-spam/90001)

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**Author:** [@Latincouver\_Plaza](https://integration.keap.com/u/Latincouver_Plaza)\
**Replies:** 0\
**Last updated:** [February 10, 2023, 11:15pm UTC](https://integration.keap.com/t/code-html-block-in-marked-as-spam/90001 "2023-02-10T23:15:37Z")

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I am coding a custom design to have a quick link to the content of the newsletter at the top of the newsletter. The code for the “hello- aló- Hola” is working well but the code that has the image with a link to the even…

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## [Using a button to create a pre-written email](https://integration.keap.com/t/using-a-button-to-create-a-pre-written-email/79149)

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**Author:** [@Dr\_Tony\_Brooks](https://integration.keap.com/u/Dr_Tony_Brooks)\
**Replies:** 3\
**Last updated:** [January 24, 2023, 4:37pm UTC](https://integration.keap.com/t/using-a-button-to-create-a-pre-written-email/79149 "2023-01-24T16:37:38Z")

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I am creating an email with a button that I would like to populate an email for the user. Example: Click here to Pre-order \[user clicks button— Infusionsoft opens email} I would like that email that opens to be pre-w…

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## [Using Liquid on email template](https://integration.keap.com/t/using-liquid-on-email-template/89687)

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**Author:** [@Rey\_Perez](https://integration.keap.com/u/Rey_Perez)\
**Replies:** 1\
**Last updated:** [January 10, 2023, 4:17pm UTC](https://integration.keap.com/t/using-liquid-on-email-template/89687 "2023-01-10T16:17:09Z")

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Hey, I’m trying to use liquid to show dynamic content on an email template, but using \[if\] conditionals, it seems always return true. I’m validating if a contact custom field is \>= 1 and if I have 0 or empty, the condit…

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## [Need an opt in form with email Match validation (2 required email fields)](https://integration.keap.com/t/need-an-opt-in-form-with-email-match-validation-2-required-email-fields/89276)

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**Author:** [@Support\_By\_Stephanie](https://integration.keap.com/u/Support_By_Stephanie)\
**Replies:** 1\
**Last updated:** [November 16, 2022, 3:22pm UTC](https://integration.keap.com/t/need-an-opt-in-form-with-email-match-validation-2-required-email-fields/89276 "2022-11-16T15:22:39Z")

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Hello, I really am hoping that Keap can add this feature. It is forcing us to look outside of Keap for this solution, but that doesn’t work well either, as it doesn’t send a double opt in link to show engagement. And t…

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## [Invalid liquid syntax error when liquid is used in links](https://integration.keap.com/t/invalid-liquid-syntax-error-when-liquid-is-used-in-links/88883)

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**Author:** [@Stefan\_Kleinhappl](https://integration.keap.com/u/Stefan_Kleinhappl)\
**Replies:** 3\
**Last updated:** [October 11, 2022, 9:54pm UTC](https://integration.keap.com/t/invalid-liquid-syntax-error-when-liquid-is-used-in-links/88883 "2022-10-11T21:54:12Z")

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Hello everyone, we send our customers to Typeforms to gather feedback and populate some form-data with information from merge fields. The link in our emails looks similar to this: Discover Typeform, where forms = fun\[\[…

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## [Blog nurture campaign](https://integration.keap.com/t/blog-nurture-campaign/88592)

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**Author:** [@Melissa\_Els](https://integration.keap.com/u/Melissa_Els)\
**Replies:** 1\
**Last updated:** [August 29, 2022, 3:38pm UTC](https://integration.keap.com/t/blog-nurture-campaign/88592 "2022-08-29T15:38:16Z")

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If users subscribe to our blog but select multiple topic interests. How would I set up the sequences and decision diamonds, so a user interested in men’s health and family doesn’t receive two emails daily? We only want …

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## [I have a new email campaign that has embedded links. I have enabled it to be sent in two days. Now, I need to edit it](https://integration.keap.com/t/i-have-a-new-email-campaign-that-has-embedded-links-i-have-enabled-it-to-be-sent-in-two-days-now-i-need-to-edit-it/88002)

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**Author:** [@Fred\_Holzsager](https://integration.keap.com/u/Fred_Holzsager)\
**Replies:** 2\
**Last updated:** [July 4, 2022, 10:33pm UTC](https://integration.keap.com/t/i-have-a-new-email-campaign-that-has-embedded-links-i-have-enabled-it-to-be-sent-in-two-days-now-i-need-to-edit-it/88002 "2022-07-04T22:33:43Z")

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I created a new email broadcast from a prior template. I had one link that I changed because I just moved my website and I saw the connection failed. After I submitted the campaign for mailing, I saw the link was back …

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## [Arguments imbedded in email code blocks are not being interpreted correctly](https://integration.keap.com/t/arguments-imbedded-in-email-code-blocks-are-not-being-interpreted-correctly/87183)

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**Author:** [@Baya\_Beaudry](https://integration.keap.com/u/Baya_Beaudry)\
**Replies:** 0\
**Last updated:** [April 14, 2022, 10:46pm UTC](https://integration.keap.com/t/arguments-imbedded-in-email-code-blocks-are-not-being-interpreted-correctly/87183 "2022-04-14T22:46:17Z")

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We implement footer tempting in our company to reduce human error when producing email broadcasts. One step of this involves copying in HTML to which redirects to a page on our site. The HTML includes a link with UTM cod…

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## [Image Search not working correctly in Broadcast Builder](https://integration.keap.com/t/image-search-not-working-correctly-in-broadcast-builder/86785)

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**Author:** [@Kyle\_Sayers](https://integration.keap.com/u/Kyle_Sayers)\
**Replies:** 5\
**Last updated:** [April 3, 2022, 4:27pm UTC](https://integration.keap.com/t/image-search-not-working-correctly-in-broadcast-builder/86785 "2022-04-03T16:27:15Z")

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When adding a new image to an email in Broadcast builder I have always been able to use the search bar to find old uploaded images that I want to include in my emails, however, since Monday 14th March I have found that w…

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## [Undocumented Merge Fields / Codes](https://integration.keap.com/t/undocumented-merge-fields-codes/55062)

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**Author:** [@Kim\_Streich](https://integration.keap.com/u/Kim_Streich)\
**Replies:** 4\
**Last updated:** [March 6, 2022, 7:09pm UTC](https://integration.keap.com/t/undocumented-merge-fields-codes/55062 "2022-03-06T19:09:18Z")

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Hey Guys, I am looking for undocumented infusionsoft merge codes. So far I was able to find the codes below, but I am sure there are more. Particularly I would like to find codes for: Subject line, email batch ID, ca…

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## [Lead Forensics & PURLs](https://integration.keap.com/t/lead-forensics-purls/86136)

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**Author:** [@Hannelie\_Pearson](https://integration.keap.com/u/Hannelie_Pearson)\
**Replies:** 0\
**Last updated:** [January 11, 2022, 4:52pm UTC](https://integration.keap.com/t/lead-forensics-purls/86136 "2022-01-11T16:52:56Z")

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Hi there I was wondering if anyone out there have used personalised URL’s to send information to Lead Forensics? I have a question about constructing the URL. Thanks

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## [View This email as web page in HTML custom code](https://integration.keap.com/t/view-this-email-as-web-page-in-html-custom-code/85549)

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**Author:** [@InBox\_Army](https://integration.keap.com/u/InBox_Army)\
**Replies:** 1\
**Last updated:** [November 9, 2021, 10:17pm UTC](https://integration.keap.com/t/view-this-email-as-web-page-in-html-custom-code/85549 "2021-11-09T22:17:44Z")

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~HostedEmail.Link~ I have inserted this in HTML custom code under broadcast email messages, however it just shows the actual text ~HostedEmail.Link~ in preview. I sent a test email and no View in Browser link was shown…

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## [Attach invoice to emails in the Campaign Builder](https://integration.keap.com/t/attach-invoice-to-emails-in-the-campaign-builder/83674)

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**Author:** [@Nicholas\_Owings](https://integration.keap.com/u/Nicholas_Owings)\
**Replies:** 0\
**Last updated:** [June 4, 2021, 5:12pm UTC](https://integration.keap.com/t/attach-invoice-to-emails-in-the-campaign-builder/83674 "2021-06-04T17:12:47Z")

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Is there a way to attach an invoice/quote to an email using the campaign builder? If not, is there a way to merge data from the invoice into the email? I know you can send one automatically when someone makes a purchase …

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