# \#decision-diamonds **URL:** https://integration.keap.com/tag/decision-diamonds/55.md [Latest](https://integration.keap.com/latest.md) · [Categories](https://integration.keap.com/categories.md) · [Tags](https://integration.keap.com/tags.md) --- ## [Decision Diamonds basic question](https://integration.keap.com/t/decision-diamonds-basic-question/91687)
**Author:** [@David\_Carlin](https://integration.keap.com/u/David_Carlin)\ **Replies:** 6\ **Last updated:** [October 27, 2023, 12:27am UTC](https://integration.keap.com/t/decision-diamonds-basic-question/91687 "2023-10-27T00:27:42Z")
I am a bit confused how to get a DD to work. I have 2 choices…either the record contains all tags or it does not. I have tried tag1 and tag2 and tag3 and tag4 in one rule for both yes or no. I have also tried tag1 and… --- ## [Wrong emails generated](https://integration.keap.com/t/wrong-emails-generated/88658)
**Author:** [@John\_Mayfield](https://integration.keap.com/u/John_Mayfield)\ **Replies:** 1\ **Last updated:** [September 2, 2022, 7:34am UTC](https://integration.keap.com/t/wrong-emails-generated/88658 "2022-09-02T07:34:50Z")
I need some help with my decision diamonds in my campaign builder. Basically, I have students who purchase a certification course from me through shopify. I also sell other products to the same people, such as continui… --- ## [Using dates for decision diamonds?](https://integration.keap.com/t/using-dates-for-decision-diamonds/88495)
**Author:** [@Rae\_Carson](https://integration.keap.com/u/Rae_Carson)\ **Replies:** 1\ **Last updated:** [August 19, 2022, 9:37pm UTC](https://integration.keap.com/t/using-dates-for-decision-diamonds/88495 "2022-08-19T21:37:08Z")
Hi there, I’d love to build a campaign so that when someone receives a tag, they go into one sequence or the other depending which month of the year it is. (We hold conferences every fall, so during the summer and fall … --- ## [If DATE is before "TODAY" in decision diamonds](https://integration.keap.com/t/if-date-is-before-today-in-decision-diamonds/68297)
**Author:** [@Lindsey\_Shipley](https://integration.keap.com/u/Lindsey_Shipley)\ **Replies:** 4\ **Last updated:** [December 31, 2020, 8:33pm UTC](https://integration.keap.com/t/if-date-is-before-today-in-decision-diamonds/68297 "2020-12-31T20:33:14Z")
I’m trying to set up a decision diamond so that if a date in a custom field HAS ALREADY PASSED (i.e. the date is “before” today) it will send one email and if the same date HAS NOT YET PASSED (i.e. the date is “after” th… --- ## [What happens to the sequences after the decision diamond](https://integration.keap.com/t/what-happens-to-the-sequences-after-the-decision-diamond/6729)
**Author:** [@Brian\_Stilwell](https://integration.keap.com/u/Brian_Stilwell)\ **Replies:** 3\ **Last updated:** [August 18, 2021, 3:25pm UTC](https://integration.keap.com/t/what-happens-to-the-sequences-after-the-decision-diamond/6729 "2021-08-18T15:25:34Z")
What happens to the sequences after the decision diamond? I have them passing through a web form to get a answer and depending on the answer they will need to go to the nurture sequence. Any Thoughts? --- ## [Decision Diamond: date 'before' or 'after' - which one includes the comparison date?](https://integration.keap.com/t/decision-diamond-date-before-or-after-which-one-includes-the-comparison-date/79341)
**Author:** [@Lucy\_Cartwright](https://integration.keap.com/u/Lucy_Cartwright)\ **Replies:** 2\ **Last updated:** [August 29, 2020, 6:35pm UTC](https://integration.keap.com/t/decision-diamond-date-before-or-after-which-one-includes-the-comparison-date/79341 "2020-08-29T18:35:23Z")
I’m sending contacts to different sequences depending on the date that is in a custom field, and I’m using a decision diamond. I want them to follow route A if the date in the custom field is before 7th September (i.e. … --- ## [Decision diamond is not filtering contacts as it should?](https://integration.keap.com/t/decision-diamond-is-not-filtering-contacts-as-it-should/51796)
**Author:** [@Lynn\_Elliott](https://integration.keap.com/u/Lynn_Elliott)\ **Replies:** 2\ **Last updated:** [October 16, 2019, 2:38am UTC](https://integration.keap.com/t/decision-diamond-is-not-filtering-contacts-as-it-should/51796 "2019-10-16T02:38:47Z")
I have a campaign where contacts enter, wait 12 days, and if they don’t have one of several tags, then I send them an email and tag them with a “no-record” tag. Today, a group of people got sent the email – BUT THEY S… --- ## [Duplicating a Decision Diamond?](https://integration.keap.com/t/duplicating-a-decision-diamond/67787)
**Author:** [@Rae\_Carson](https://integration.keap.com/u/Rae_Carson)\ **Replies:** 5\ **Last updated:** [May 4, 2019, 12:06am UTC](https://integration.keap.com/t/duplicating-a-decision-diamond/67787 "2019-05-04T00:06:16Z")
When in campaign builder, I see that you can right-click a decision diamond and choose “duplicate,” but it doesn’t actually duplicate it for me. Am I missing something? I’d like to either duplicate a decision diamond o… --- ## [Can you run a custom field compared to another custom field in a decision diamond?](https://integration.keap.com/t/can-you-run-a-custom-field-compared-to-another-custom-field-in-a-decision-diamond/67249)
**Author:** [@ZCH\_kORWIN](https://integration.keap.com/u/ZCH_kORWIN)\ **Replies:** 8\ **Last updated:** [April 20, 2019, 1:37am UTC](https://integration.keap.com/t/can-you-run-a-custom-field-compared-to-another-custom-field-in-a-decision-diamond/67249 "2019-04-20T01:37:31Z")
Every few months I want to look at my contact list and see if they have been emailed within the past 6 months. The problem is that the decision diamond uses an absolute date and not a relative one, so I can run it every … --- ## [Decision Diamonds - Following sequences and multiple tickets](https://integration.keap.com/t/decision-diamonds-following-sequences-and-multiple-tickets/67424)
**Author:** [@Guest\_User1](https://integration.keap.com/u/Guest_User1)\ **Replies:** 3\ **Last updated:** [April 13, 2019, 2:53am UTC](https://integration.keap.com/t/decision-diamonds-following-sequences-and-multiple-tickets/67424 "2019-04-13T02:53:39Z")
Hi there! I am utilizing infusionsoft for ticketing for an event we have. I have the right tags and products in place for when they purchase a ticket. I realized that as one person buys more tickets under the same nam… --- ## [Decision diamond limitation - is there a workaround?](https://integration.keap.com/t/decision-diamond-limitation-is-there-a-workaround/66987)
**Author:** [@Julia\_Harold](https://integration.keap.com/u/Julia_Harold)\ **Replies:** 5\ **Last updated:** [March 31, 2019, 2:26am UTC](https://integration.keap.com/t/decision-diamond-limitation-is-there-a-workaround/66987 "2019-03-31T02:26:13Z")
The problem comes when I have 3 tags (X, Y and Z) and one of the branches needs to test for X AND Either Y Or Z. i.e. X AND (Y OR Z). The Decision Diamond only lets me put in (X AND Y) OR Z. Order of evaluation matters… --- ## [Using a custom field as the basis for sorting in decision diamonds?](https://integration.keap.com/t/using-a-custom-field-as-the-basis-for-sorting-in-decision-diamonds/66833)
**Author:** [@Joe\_Gillespie](https://integration.keap.com/u/Joe_Gillespie)\ **Replies:** 4\ **Last updated:** [March 20, 2019, 9:30am UTC](https://integration.keap.com/t/using-a-custom-field-as-the-basis-for-sorting-in-decision-diamonds/66833 "2019-03-20T09:30:05Z")
Is this possible? I’ve set up a custom field for postcodes/suburbs and need to sort leads into 1 of 6 branches based on what they choose, with a final sequence for if none of the applicable postcodes has been selected. … --- ## [Random long delays opening decision diamonds](https://integration.keap.com/t/random-long-delays-opening-decision-diamonds/10293)
**Author:** [@Mark\_Penney](https://integration.keap.com/u/Mark_Penney)\ **Replies:** 18\ **Last updated:** [October 3, 2017, 10:54pm UTC](https://integration.keap.com/t/random-long-delays-opening-decision-diamonds/10293 "2017-10-03T22:54:42Z")
So a mate is having this problem where at random times opening a decision diamond that it will just time out spinning away and he eventually has to close the tab and/or reload it (he said close but not sure if reload wor… --- ## [Decision Diamond from Landing page](https://integration.keap.com/t/decision-diamond-from-landing-page/36682)
**Author:** [@Chris\_O\_Hanlon](https://integration.keap.com/u/Chris_O_Hanlon)\ **Replies:** 7\ **Last updated:** [April 20, 2018, 2:24pm UTC](https://integration.keap.com/t/decision-diamond-from-landing-page/36682 "2018-04-20T14:24:50Z")
Hi, I am trying to get a decision diamond to work from the options selected in a landing page field. It doesn’t seem to be working. Is this not possible? The landing page is for an event which has selective criteria fo… --- ## [Decision diamond 'test' feature issue](https://integration.keap.com/t/decision-diamond-test-feature-issue/14425)
**Author:** [@Keith\_Shapiro](https://integration.keap.com/u/Keith_Shapiro)\ **Replies:** 2\ **Last updated:** [September 14, 2017, 5:01pm UTC](https://integration.keap.com/t/decision-diamond-test-feature-issue/14425 "2017-09-14T17:01:44Z")
The testing feature in the decision diamonds is awesome except one critical thing. You can’t move the modal window so if the tags are underneath and they’re long, and you didn’t prep them in a separate text/csv/excel ch… --- ## [Campaign members automatically emailed to campaign manager](https://integration.keap.com/t/campaign-members-automatically-emailed-to-campaign-manager/3599)
**Author:** [@Sheila\_Dickey](https://integration.keap.com/u/Sheila_Dickey)\ **Replies:** 1\ **Last updated:** [July 7, 2017, 3:41pm UTC](https://integration.keap.com/t/campaign-members-automatically-emailed-to-campaign-manager/3599 "2017-07-07T15:41:21Z")
How can I set up an automatic email of all new leads with specific fields to be sent to a contact associated with a campaign? --- ## [Decision Diamond Question](https://integration.keap.com/t/decision-diamond-question/2295)
**Author:** [@John\_Foley](https://integration.keap.com/u/John_Foley)\ **Replies:** 5\ **Last updated:** [July 3, 2017, 6:57pm UTC](https://integration.keap.com/t/decision-diamond-question/2295 "2017-07-03T18:57:09Z")
I have a webform that is asking a customer to pick different options and I need help figuring this out and how to make this work. I have the form send option 1-5 to sequence 1 & options 6-7 to sequence 2 which works fin…