# WordPress Plug-in Issues

**URL:** <https://integration.keap.com/t/wordpress-plug-in-issues/948>\
**Category:** Max Classic\
**Tags:** wordpress\
**Created:** [June 20, 2017, 6:48pm UTC](https://integration.keap.com/t/wordpress-plug-in-issues/948 "2017-06-20T18:48:52Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Lauren\_Bostrom](https://avatars.discourse-cdn.com/v4/letter/l/b782af/32.png) [@Lauren\_Bostrom](https://integration.keap.com/u/Lauren_Bostrom)\
**Post date:** [June 20, 2017, 6:48pm UTC](https://integration.keap.com/t/wordpress-plug-in-issues/948/1 "2017-06-20T18:48:52Z")

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I just installed the Infusionsoft plug-in for WordPress and I’m encountering an issue once I make the opt-in forms live. They look great in the preview when I’m building the form but then when I make it live, the Title, Description and Images don’t show. Any ideas what’s up?

 ![](https://us1.discourse-cdn.com/flex019/uploads/infusionsoft1/original/1X/db44462a9b6de0bdeefd59e72221347bd51b6446.png)

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**Author:** ![John\_Borelli](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/john_borelli/32/11880_2.png) [@John\_Borelli](https://integration.keap.com/u/John_Borelli)\
**Post date:** [June 20, 2017, 7:22pm UTC](https://integration.keap.com/t/wordpress-plug-in-issues/948/3 "2017-06-20T19:22:36Z")

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What WP theme are you using?

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**Author:** ![Lauren\_Bostrom](https://avatars.discourse-cdn.com/v4/letter/l/b782af/32.png) [@Lauren\_Bostrom](https://integration.keap.com/u/Lauren_Bostrom)\
**Post date:** [June 20, 2017, 7:39pm UTC](https://integration.keap.com/t/wordpress-plug-in-issues/948/4 "2017-06-20T19:39:49Z")

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The Divi theme but it’s slightly customized.

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**Author:** ![John\_Borelli](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/john_borelli/32/11880_2.png) [@John\_Borelli](https://integration.keap.com/u/John_Borelli)\
**Post date:** [June 20, 2017, 7:51pm UTC](https://integration.keap.com/t/wordpress-plug-in-issues/948/5 "2017-06-20T19:51:33Z")

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My thought is that the theme settings might be interfering with “normal operation”

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**Author:** ![Lauren\_Bostrom](https://avatars.discourse-cdn.com/v4/letter/l/b782af/32.png) [@Lauren\_Bostrom](https://integration.keap.com/u/Lauren_Bostrom)\
**Post date:** [June 20, 2017, 8:02pm UTC](https://integration.keap.com/t/wordpress-plug-in-issues/948/6 "2017-06-20T20:02:39Z")

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That was my worry. Any idea where I should look in the Theme settings?

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**Author:** ![John\_Borelli](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/john_borelli/32/11880_2.png) [@John\_Borelli](https://integration.keap.com/u/John_Borelli)\
**Post date:** [June 20, 2017, 8:12pm UTC](https://integration.keap.com/t/wordpress-plug-in-issues/948/7 "2017-06-20T20:12:22Z")

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I personally haven’t used Divi but I would guess that the theme settings (possibly header settings) would be where to start.
