# Using Emojis in email broadcasts **URL:** \ **Category:** Max Classic\ **Tags:** email-broadcast\ **Created:** [April 8, 2020, 5:39pm UTC](https://integration.keap.com/t/using-emojis-in-email-broadcasts/76054 "2020-04-08T17:39:15Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Frank\_Anderson](https://avatars.discourse-cdn.com/v4/letter/f/4bbf92/32.png) [@Frank\_Anderson](https://integration.keap.com/u/Frank_Anderson)\ **Post date:** [April 8, 2020, 5:39pm UTC](https://integration.keap.com/t/using-emojis-in-email-broadcasts/76054/1 "2020-04-08T17:39:15Z")
I’ve tried using emojis in my email broadcasts but the recipient simply sees “??” in the place of the emoji. I’m assuming that emojis are not supported. Can you please confirm? ---
**Author:** ![Jeff\_Arnold](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/jeff_arnold/32/14802_2.png) [@Jeff\_Arnold](https://integration.keap.com/u/Jeff_Arnold)\ **Post date:** [April 8, 2020, 6:13pm UTC](https://integration.keap.com/t/using-emojis-in-email-broadcasts/76054/2 "2020-04-08T18:13:05Z")
This is the process I’ve seen work (Haven’t used it in a while, but it see if this works for you): [https://4spotmarketing.com/blog/emojis-in-infusionsoft-how-to-add-emojis-in-infusionsoft-subject-lines/](https://4spotmarketing.com/blog/emojis-in-infusionsoft-how-to-add-emojis-in-infusionsoft-subject-lines/) Jeff ![email-sig-storybrand-certified-guide-60.png](https://us1.discourse-cdn.com/flex019/uploads/infusionsoft1/original/2X/b/b44e0b32c05e44619132d27268e14026b37d77b0.png) ---
**Author:** ![Dave\_Hamaker](https://avatars.discourse-cdn.com/v4/letter/d/da6949/32.png) [@Dave\_Hamaker](https://integration.keap.com/u/Dave_Hamaker)\ **Post date:** [April 8, 2020, 10:10pm UTC](https://integration.keap.com/t/using-emojis-in-email-broadcasts/76054/3 "2020-04-08T22:10:36Z")
Yeah, that’s not supported at this time. It’s one of those things that works for some but not others, your mileage may vary, so it’s not something we support. ---
**Author:** ![Happily\_Hooked](https://avatars.discourse-cdn.com/v4/letter/h/a6a055/32.png) [@Happily\_Hooked](https://integration.keap.com/u/Happily_Hooked)\ **Post date:** [August 9, 2021, 6:04pm UTC](https://integration.keap.com/t/using-emojis-in-email-broadcasts/76054/4 "2021-08-09T18:04:40Z")
Including emojis is something that is important to improve the CTR of emails according to your article here: [https://keap.com/business-success-blog/marketing/advertising/mobile-ads-CTR](https://keap.com/business-success-blog/marketing/advertising/mobile-ads-CTR) It would be really helpful if you supported them, especially for our audience. I hope it’s something you plan to add. ---
**Author:** ![Victor\_Ribeiro](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/victor_ribeiro/32/13343_2.png) [@Victor\_Ribeiro](https://integration.keap.com/u/Victor_Ribeiro)\ **Post date:** [January 11, 2022, 12:45am UTC](https://integration.keap.com/t/using-emojis-in-email-broadcasts/76054/5 "2022-01-11T00:45:25Z")
![image](https://us1.discourse-cdn.com/flex019/uploads/infusionsoft1/original/2X/4/4e417844dbd069a4b6d17a513990c41f4c460b16.png) I totally agree with Keap’s guide to use Emoji on the Community and I’d love to, for the same reasons, use them with my clients 🙂 ---
**Author:** ![Nathan\_Blair](https://avatars.discourse-cdn.com/v4/letter/n/439d5e/32.png) [@Nathan\_Blair](https://integration.keap.com/u/Nathan_Blair)\ **Post date:** [January 24, 2023, 5:35pm UTC](https://integration.keap.com/t/using-emojis-in-email-broadcasts/76054/6 "2023-01-24T17:35:56Z")
Has there been any progress on this? We used to use emojis all the time in emails on our previous CRM. I don’t mean to be facetious, but it seems very odd to me that this isn’t an option in 2023… ---
**Author:** ![Edoardo\_Guzzi1](https://avatars.discourse-cdn.com/v4/letter/e/b77776/32.png) [@Edoardo\_Guzzi1](https://integration.keap.com/u/Edoardo_Guzzi1)\ **Post date:** [February 10, 2023, 12:51pm UTC](https://integration.keap.com/t/using-emojis-in-email-broadcasts/76054/7 "2023-02-10T12:51:22Z")
Totally agree. ---
**Author:** ![Chad\_Lower](https://avatars.discourse-cdn.com/v4/letter/c/e99b99/32.png) [@Chad\_Lower](https://integration.keap.com/u/Chad_Lower)\ **Post date:** [March 24, 2023, 5:15pm UTC](https://integration.keap.com/t/using-emojis-in-email-broadcasts/76054/8 "2023-03-24T17:15:33Z")
Is there any update on this?