# URL Link in Email

**URL:** <https://integration.keap.com/t/url-link-in-email/78115>\
**Category:** Max Classic\
**Tags:** email-broadcast\
**Created:** [June 26, 2020, 8:54am UTC](https://integration.keap.com/t/url-link-in-email/78115 "2020-06-26T08:54:12Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Steph\_Middleton-Fost](https://avatars.discourse-cdn.com/v4/letter/s/db5fbb/32.png) [@Steph\_Middleton-Fost](https://integration.keap.com/u/Steph_Middleton-Fost)\
**Post date:** [June 26, 2020, 8:54am UTC](https://integration.keap.com/t/url-link-in-email/78115/1 "2020-06-26T08:54:12Z")

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I have added a URL to text in my email broadcast and when I send a test email to check the URL is working it redirects me to another link and says page cannot be found.  
Can anyone help on how to fix the link to make sure it’s going to the correct site

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**Author:** ![Matthew\_Beeston](https://avatars.discourse-cdn.com/v4/letter/m/e480ec/32.png) [@Matthew\_Beeston](https://integration.keap.com/u/Matthew_Beeston)\
**Post date:** [June 26, 2020, 10:57am UTC](https://integration.keap.com/t/url-link-in-email/78115/2 "2020-06-26T10:57:47Z")

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All hyperlinks in the email direct to InfusionSoft first for analytics then the user is forwarded to the intended page. What is the URL that cannot be found?

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**Author:** ![Steph\_Middleton-Fost](https://avatars.discourse-cdn.com/v4/letter/s/db5fbb/32.png) [@Steph\_Middleton-Fost](https://integration.keap.com/u/Steph_Middleton-Fost)\
**Post date:** [June 26, 2020, 11:48am UTC](https://integration.keap.com/t/url-link-in-email/78115/3 "2020-06-26T11:48:49Z")

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Hi Matthew

The link we are using is: [https://www.givergy.uk/UWSsummerauction/?controller=home](https://www.givergy.uk/UWSsummerauction/?controller=home)

Thanks,  
Leanne

 ![](https://us1.discourse-cdn.com/flex019/uploads/infusionsoft1/original/2X/e/e714946e5adbf1cbdf3e93c21ad84976167a36f7.jpeg)

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**Author:** ![Matthew\_Beeston](https://avatars.discourse-cdn.com/v4/letter/m/e480ec/32.png) [@Matthew\_Beeston](https://integration.keap.com/u/Matthew_Beeston)\
**Post date:** [June 30, 2020, 9:40am UTC](https://integration.keap.com/t/url-link-in-email/78115/4 "2020-06-30T09:40:06Z")

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Hi Leanne,

Ok, that’s strange as clearly that URL works. Does the link in the email (not in InfuisonSoft, in your email client) point to something like [https://myapp.infusion-links.com/api/v1/click/0123456789/0123456789](https://myapp.infusion-links.com/api/v1/click/0123456789/0123456789) ?

Maybe something got corrupted when you created the link, have you tried removing the link and adding it again? Or maybe your app name has changed and the old link in the email is no longer directing properly?

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**Author:** ![Steph\_Middleton-Fost](https://avatars.discourse-cdn.com/v4/letter/s/db5fbb/32.png) [@Steph\_Middleton-Fost](https://integration.keap.com/u/Steph_Middleton-Fost)\
**Post date:** [June 30, 2020, 10:05am UTC](https://integration.keap.com/t/url-link-in-email/78115/5 "2020-06-30T10:05:09Z")

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Hi Matthew,

Thanks for your reply.

We actually got it working in the end

Thanks  
Leanne