# Updating contact records

**URL:** <https://integration.keap.com/t/updating-contact-records/87172>\
**Category:** Max Classic\
**Created:** [April 14, 2022, 5:05pm UTC](https://integration.keap.com/t/updating-contact-records/87172 "2022-04-14T17:05:15Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Lee\_Rae](https://avatars.discourse-cdn.com/v4/letter/l/ce7236/32.png) [@Lee\_Rae](https://integration.keap.com/u/Lee_Rae)\
**Post date:** [April 14, 2022, 5:05pm UTC](https://integration.keap.com/t/updating-contact-records/87172/1 "2022-04-14T17:05:15Z")

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why do i get this msg when trying to update contact records?

Caution: You Were Sent To This Page From An Unverified Source  
Coming from an unverified source can result in malicious actions being taken against your application.  
You were sent here from:[https://qnk91718.infusionsoft.com/Contact/manageContact.jsp?view=edit&ID=132367](https://qnk91718.infusionsoft.com/Contact/manageContact.jsp?view=edit&ID=132367)

Go to home screen

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**Author:** ![John\_Borelli](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/john_borelli/32/11880_2.png) [@John\_Borelli](https://integration.keap.com/u/John_Borelli)\
**Post date:** [April 14, 2022, 5:07pm UTC](https://integration.keap.com/t/updating-contact-records/87172/2 "2022-04-14T17:07:22Z")

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It’s a known issue keap known issues page

![image](https://us1.discourse-cdn.com/flex019/uploads/infusionsoft1/original/2X/e/e295bf44916f208645bbbfe8241d99ce46d543ff.png)

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**Author:** ![Jeff\_Arnold](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/jeff_arnold/32/14802_2.png) [@Jeff\_Arnold](https://integration.keap.com/u/Jeff_Arnold)\
**Post date:** [April 14, 2022, 6:29pm UTC](https://integration.keap.com/t/updating-contact-records/87172/3 "2022-04-14T18:29:10Z")

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I was a known issue in Keap for quite a while related to their security settings and Google.  
Clear cache and cookies and it should resolve itself.

Thanks,  
Jeff

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**Author:** ![Cynthia\_Snyder](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/cynthia_snyder/32/6220_2.png) [@Cynthia\_Snyder](https://integration.keap.com/u/Cynthia_Snyder)\
**Post date:** [April 14, 2022, 8:46pm UTC](https://integration.keap.com/t/updating-contact-records/87172/4 "2022-04-14T20:46:24Z")

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Getting same error. Using incognito window and running ok.