# Trying to setup my account but there is no link once I sign in

**URL:** <https://integration.keap.com/t/trying-to-setup-my-account-but-there-is-no-link-once-i-sign-in/47959>\
**Category:** Max Classic\
**Created:** [July 29, 2018, 5:22pm UTC](https://integration.keap.com/t/trying-to-setup-my-account-but-there-is-no-link-once-i-sign-in/47959 "2018-07-29T17:22:34Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Lisa\_Wolny](https://avatars.discourse-cdn.com/v4/letter/l/87869e/32.png) [@Lisa\_Wolny](https://integration.keap.com/u/Lisa_Wolny)\
**Post date:** [July 29, 2018, 5:22pm UTC](https://integration.keap.com/t/trying-to-setup-my-account-but-there-is-no-link-once-i-sign-in/47959/1 "2018-07-29T17:22:34Z")

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![Screenshot%20(2)_LI](https://us1.discourse-cdn.com/flex019/uploads/infusionsoft1/original/2X/9/95f6bb81d184c5ba5f9f985cf437daea4989b491.jpg)

Not sure how to get into my account

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**Author:** ![Joey\_Novak](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/joey_novak/32/2416_2.png) [@Joey\_Novak](https://integration.keap.com/u/Joey_Novak)\
**Post date:** [July 30, 2018, 10:11pm UTC](https://integration.keap.com/t/trying-to-setup-my-account-but-there-is-no-link-once-i-sign-in/47959/2 "2018-07-30T22:11:40Z")

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Hi Lisa,

Looks like you got your “Infusionsoft id” setup correctly but it isn’t attached to your Infusionsoft app. If you haven’t gotten this fixed yet, Infusionsoft support should be able to help you.

Joey