# Trial Error

**URL:** <https://integration.keap.com/t/trial-error/76374>\
**Category:** Max Classic\
**Created:** [April 20, 2020, 9:42am UTC](https://integration.keap.com/t/trial-error/76374 "2020-04-20T09:42:19Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Alessio\_Sarcone](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/alessio_sarcone/32/11633_2.png) [@Alessio\_Sarcone](https://integration.keap.com/u/Alessio_Sarcone)\
**Post date:** [April 20, 2020, 9:42am UTC](https://integration.keap.com/t/trial-error/76374/1 "2020-04-20T09:42:19Z")

</div>

Hello everyone!  
I work for an Italian company and I tried to test infusionsoft but every time I try to log in with my account it gives me this error " Oops! Looks like you tried to log in to an app for which you aren’t a user"

Why ?  
Thanks for your help!