# SPF infusionmail.com IPs? **URL:** \ **Category:** Max Classic\ **Tags:** email\ **Created:** [August 8, 2018, 6:41pm UTC](https://integration.keap.com/t/spf-infusionmail-com-ips/48918 "2018-08-08T18:41:29Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Ian\_F\_Hood](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/ian_f_hood/32/6838_2.png) [@Ian\_F\_Hood](https://integration.keap.com/u/Ian_F_Hood)\ **Post date:** [August 8, 2018, 6:41pm UTC](https://integration.keap.com/t/spf-infusionmail-com-ips/48918/1 "2018-08-08T18:41:29Z")
I’ve added [infusionmail.com](http://infusionmail.com) to my spf txt record, but keep getting dmarc warnings for IPs that resolve to subdomains for [infusionmail.com](http://infusionmail.com). So far they’ve been in the 208.76.24.\* range, but in documentation [https://classic-infusionsoft.knowledgeowl.com/help/configure-your-spf-records](https://classic-infusionsoft.knowledgeowl.com/help/configure-your-spf-records) the actual IP range isn’t listed. Is this documented somewhere? ---
**Author:** ![martinc](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/martinc/32/14_2.png) [@martinc](https://integration.keap.com/u/martinc)\ **Post date:** [August 8, 2018, 6:54pm UTC](https://integration.keap.com/t/spf-infusionmail-com-ips/48918/2 "2018-08-08T18:54:12Z")
Here is the article: [Keap Email IP Range | Max Classic](https://classic-infusionsoft.knowledgeowl.com/help/infusionsoft-email-ip-range) Here is the direct link to the lookup: [Network Tools: DNS,IP,Email](https://mxtoolbox.com/SuperTool.aspx?action=spf%3ainfusionmail.com&run=networktools) ---
**Author:** ![Ian\_F\_Hood](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/ian_f_hood/32/6838_2.png) [@Ian\_F\_Hood](https://integration.keap.com/u/Ian_F_Hood)\ **Post date:** [August 8, 2018, 7:59pm UTC](https://integration.keap.com/t/spf-infusionmail-com-ips/48918/3 "2018-08-08T19:59:22Z")
Thanks, exactly what we needed! Cheers! ---
**Author:** ![Ian\_F\_Hood](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/ian_f_hood/32/6838_2.png) [@Ian\_F\_Hood](https://integration.keap.com/u/Ian_F_Hood)\ **Post date:** [August 29, 2018, 4:48pm UTC](https://integration.keap.com/t/spf-infusionmail-com-ips/48918/4 "2018-08-29T16:48:20Z")
We keep getting DMARC notices with SPF failures from various postmasters for individual Infusionsoft IP addresses that fall within the ranges set in our spf record. For instance the source\_ip 35.227.130.43 will fail even though it falls within 35.227.130.0/24 noted in the spf record. I’ve verified our spf record multiple times. Any gotchas when providing ip ranges in an SPF record? ---
**Author:** ![Ian\_F\_Hood](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/ian_f_hood/32/6838_2.png) [@Ian\_F\_Hood](https://integration.keap.com/u/Ian_F_Hood)\ **Post date:** [August 29, 2018, 4:50pm UTC](https://integration.keap.com/t/spf-infusionmail-com-ips/48918/5 "2018-08-29T16:50:13Z")
Here is our SPF record: v=spf1 ip4:35.227.130.0/24 ip4:64.98.36.17 ip4:64.98.42.0/24 ip4:70.166.189.64/29 ip4:70.166.203.176/28 ip4:104.16.42.4 ip4:104.16.43.4 ip4:176.58.123.242 ip4:208.76.24.0/22 ip4:216.40.42.4 ip4:216.40.42.17 ip4:216.40.44.0/24 ~all ---
**Author:** ![Ian\_F\_Hood](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/ian_f_hood/32/6838_2.png) [@Ian\_F\_Hood](https://integration.keap.com/u/Ian_F_Hood)\ **Post date:** [August 31, 2018, 4:34pm UTC](https://integration.keap.com/t/spf-infusionmail-com-ips/48918/6 "2018-08-31T16:34:42Z")
Any ideas on why specific IPs would fail SPF that are within your IP range? ---
**Author:** ![martinc](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/martinc/32/14_2.png) [@martinc](https://integration.keap.com/u/martinc)\ **Post date:** [August 31, 2018, 5:14pm UTC](https://integration.keap.com/t/spf-infusionmail-com-ips/48918/7 "2018-08-31T17:14:45Z")
Hey, @Ian_F_Hood. I talked to Support they said not to list the IPs in the spf record and to just use: _v=spf1 mx include:infusionmail.com ~all_ Here is the technical explanation from one of Sys Admins: they don’t need to add our IPs to SPF anyway we use our own domain as the envelope sender “[mailer@infusionmail.com](mailto:mailer@infusionmail.com)” so SPF gets checked against [infusionmail.com](http://infusionmail.com) which, as it happens, lists all of the IP ranges we send from also they already had our ranges added with these two ip4:208.76.24.0/22 ip4:35.227.130.0/24 which I see are in the record you pasted ---
**Author:** ![Ian\_F\_Hood](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/ian_f_hood/32/6838_2.png) [@Ian\_F\_Hood](https://integration.keap.com/u/Ian_F_Hood)\ **Post date:** [September 4, 2018, 4:34pm UTC](https://integration.keap.com/t/spf-infusionmail-com-ips/48918/8 "2018-09-04T16:34:28Z")
@martinc we originally were using ’ _mx include:infusionmail.com ~all_’ and were getting failures for individual ips in your range. This is why I tried listing all the IP ranges. ---
**Author:** ![Ian\_F\_Hood](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/ian_f_hood/32/6838_2.png) [@Ian\_F\_Hood](https://integration.keap.com/u/Ian_F_Hood)\ **Post date:** [September 5, 2018, 6:46pm UTC](https://integration.keap.com/t/spf-infusionmail-com-ips/48918/9 "2018-09-05T18:46:18Z")
@martinc we originally were using ’ _mx include:infusionmail.com ~all_ ’ and were getting failures for individual ips in your range. This is why I tried listing all the IP ranges. If I switch back to the record recommended by the sys admins, how can we go about reporting ips that fail SPF? ---
**Author:** ![martinc](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/martinc/32/14_2.png) [@martinc](https://integration.keap.com/u/martinc)\ **Post date:** [September 5, 2018, 7:07pm UTC](https://integration.keap.com/t/spf-infusionmail-com-ips/48918/10 "2018-09-05T19:07:01Z")
Hi, @Ian_F_Hood. You can post them here or private message me or @David_Carriger, the Sys Admin. We would need the spf record you were using at the time and a mail header that shows a failure for a particular IP. ---
**Author:** ![Ian\_F\_Hood](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/ian_f_hood/32/6838_2.png) [@Ian\_F\_Hood](https://integration.keap.com/u/Ian_F_Hood)\ **Post date:** [September 6, 2018, 4:33pm UTC](https://integration.keap.com/t/spf-infusionmail-com-ips/48918/11 "2018-09-06T16:33:01Z")
Thanks, I will make the changes. Appreciate the help!