Hello, We have setup DKIM and SPF record as suggested in this article - https://help.infusionsoft.com/help/configure-your-spf-records#set-up-your-spf-record but are still having an issue with some of the email accounts. We are getting the following errors: The response from the remote server was: …

What’s the domain name for the sender email address?

Ok, so your spf looks ok for using IS/Keap. You do not have a dmarc record setup at all which matters more these days. You can verify if dkim is setup in you IS application if there’s a ‘green check mark symbol’

DKIM is set up and verified. I will work on setting up the dmarc. Im a little confused, if my SPF record is ok why is the mx test coming back as - The SPF string can not be parsed, do you have any typos in it? Decision permanent error in processing Explanation SPF Permanent Error: No val…

The spf looks completely right, with the only thing I’d change being that the +a +mx at the beginning is redundant…possibly it’s throwing something off?

ok thanks, we will make the changes and see if it resolves the issue.

Siteground/infusionsoft DKIM spf record issue

Max Classic

Julia_Stevens (Julia Stevens) December 7, 2020, 5:25pm 3

getbatsout.com

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Siteground/infusionsoft DKIM spf record issue

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