We use Simplicity Collect (collection software) and we want it to communicate with Infusionsoft to create a tag or action. Can Infusionsoft create tasks/actions using email or FTP, FTPS, or SFTP?
There aren’t any direct integrations and you can’t trigger things via FTP.
If they allow API integration, you could build API integrations.
You can also use services like Zapier, Integromat, or Parsey to ‘read and parse’ the emails that you are getting and have that trigger automation inside Infusionsoft.
If you need any integration help with any of these, please email me.
Hope that helps.