# Optonline.net addresses not receiving emails

**URL:** <https://integration.keap.com/t/optonline-net-addresses-not-receiving-emails/45831>\
**Category:** Max Classic\
**Created:** [July 9, 2018, 1:51am UTC](https://integration.keap.com/t/optonline-net-addresses-not-receiving-emails/45831 "2018-07-09T01:51:38Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Dimity\_McDowell\_Davi](https://avatars.discourse-cdn.com/v4/letter/d/50afbb/32.png) [@Dimity\_McDowell\_Davi](https://integration.keap.com/u/Dimity_McDowell_Davi)\
**Post date:** [July 9, 2018, 1:51am UTC](https://integration.keap.com/t/optonline-net-addresses-not-receiving-emails/45831/1 "2018-07-09T01:51:38Z")

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I have a handful of emails coming from [optonline.net](http://optonline.net). Despite being “marketable” and opting into our emails, they are not receiving them…looking at the history of them, they are all marked red and are not in spam or junk. How do I correct this? Thanks!

 ![20%20PM](https://us1.discourse-cdn.com/flex019/uploads/infusionsoft1/original/2X/a/ae740751b4ec9836f45603e8419506cd029f6a2f.png)

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**Author:** ![Traci\_Duez](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/traci_duez/32/7754_2.png) [@Traci\_Duez](https://integration.keap.com/u/Traci_Duez)\
**Post date:** [August 18, 2018, 3:41pm UTC](https://integration.keap.com/t/optonline-net-addresses-not-receiving-emails/45831/2 "2018-08-18T15:41:00Z")

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I have the same issue. All of [optonline.net](http://optonline.net) emails show as spam and not delivered.

I have contacted some of my clients with an optonline email and they are not getting the emails, but do receive emails that I send them from my Exchange account. Don’t know how to get [optonline.net](http://optonline.net) to allow Infusionsoft emails.