# New email builder issues and missing key features

**URL:** <https://integration.keap.com/t/new-email-builder-issues-and-missing-key-features/90676>\
**Category:** Max Classic\
**Created:** [May 15, 2023, 10:45pm UTC](https://integration.keap.com/t/new-email-builder-issues-and-missing-key-features/90676 "2023-05-15T22:45:52Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Al\_Lipper](https://avatars.discourse-cdn.com/v4/letter/a/f07891/32.png) [@Al\_Lipper](https://integration.keap.com/u/Al_Lipper)\
**Post date:** [May 15, 2023, 10:45pm UTC](https://integration.keap.com/t/new-email-builder-issues-and-missing-key-features/90676/1 "2023-05-15T22:45:52Z")

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The new email builder is great to see with the new design and added features. However, it lacks a few key features that the Legacy Builder incorporated:

1. Ability to preserve formatting and links in text when pasted from MS Word.
2. Ability to enter email subject and sender BEFORE sending a test email
3. No ability to select “Other” as a sender and sender email address
4. Ability to send test emails to non-keap user email addresses
5. Fix issues with toolbar overlaying text, then disappearing.

Please see this video for examples of these items:

> **[keap new email builder feedback 1](https://screenpal.com/watch/c0ho3gVAqjt)**
>
> keap new email builder feedback 1

Thank you.

Al
