# Infusionsoft Tracking Code - not working on Android

**URL:** https://integration.keap.com/t/infusionsoft-tracking-code-not-working-on-android/67038
**Category:** Max Classic
**Tags:** visitor-tracking
**Created:** [March 27, 2019, 12:50pm UTC](https://integration.keap.com/t/infusionsoft-tracking-code-not-working-on-android/67038 "2019-03-27T12:50:45Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![Charlie\_Wynne](https://avatars.discourse-cdn.com/v4/letter/c/b9bd4f/32.png) [@Charlie\_Wynne](https://integration.keap.com/u/Charlie_Wynne)
#### Post date: [March 27, 2019, 12:50pm UTC](https://integration.keap.com/t/infusionsoft-tracking-code-not-working-on-android/67038/1 "2019-03-27T12:50:45Z")

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Hi - We have

1. Installed Infusionsoft Tracking Code on every page on our Website
2. Set up Infusionsoft Forms as the start of every process on the site  
(eg Checkout / Sign up etc)
3. So when a user fills in a form, the Infusionsoft Tracker Cookie is placed on the users Browser
4. This allows us to run campaigns with Web Page Automation - Yay!
5. This works well when user is on Desktop PC, iMac and iPhone,

BUT - it doesn’t work with Android Mobile (Mobile Chrome) (45% of our Mobile Users!)

Can anyone help with this?

Many thanks

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### Author: ![martinc](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/martinc/32/14_2.png) [@martinc](https://integration.keap.com/u/martinc)
#### Post date: [March 27, 2019, 6:35pm UTC](https://integration.keap.com/t/infusionsoft-tracking-code-not-working-on-android/67038/2 "2019-03-27T18:35:39Z")

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I have a Note 8 running Chrome and it worked in my test. I see that there is a known issue around web page automation goals, but it doesn’t sound like what you are experiencing.

[https://knownissues.infusionsoft.com/](https://knownissues.infusionsoft.com/)

![image](https://us1.discourse-cdn.com/flex019/uploads/infusionsoft1/original/2X/0/0304ffa6eb93f67f09bfcc199612d79c180f3c66.png)
