# How do you run a report to see customer duration/retention stats

**URL:** <https://integration.keap.com/t/how-do-you-run-a-report-to-see-customer-duration-retention-stats/84751>\
**Category:** Pro and Max\
**Created:** [August 25, 2021, 3:46pm UTC](https://integration.keap.com/t/how-do-you-run-a-report-to-see-customer-duration-retention-stats/84751 "2021-08-25T15:46:14Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![Jill\_Addison](https://avatars.discourse-cdn.com/v4/letter/j/41988e/32.png) [@Jill\_Addison](https://integration.keap.com/u/Jill_Addison)\
**Post date:** [August 25, 2021, 3:46pm UTC](https://integration.keap.com/t/how-do-you-run-a-report-to-see-customer-duration-retention-stats/84751/1 "2021-08-25T15:46:14Z")

</div>

Anyone have insight on how to get this data from Infusionsoft? Looking for how to run a report that isolated 1) the beginning of a customer engagement and 2) the end of the customer engagement, in order to calculate the average amount of months a client stays with us using our monthly subscription packages. Any guidance is appreciated. THanks!  
Jill
