How do I use findByEmail()

[mike.christianson]

Find by Email

@Roy_McKenzie

I see after more hunting and reading tea leaves that findByEmail is not a function of the REST API, only the XML-RPC API.

The REST API has that functionality via the Contacts resource. Example: https://api.infusionsoft.com/crm/rest/v1/contacts?email=itsroy%40roymckenzie.me. I used our REST API documentation’s Try the API feature to generate the above example:

PHP SDK: XML-RPC vs REST

@Roy_McKenzie

If I use $infusionsoft->contacts(‘xml’)->findByEmail( $email, $returnValues ); then it will work. It should be A LOT CLEARER in your GitHub README.md that you have two different API accessors within this SDK.

The PHP SDK includes the following at the top of the readme:

If you use the Contacts, Orders or Products services, there are now two different classes handling each service - one for REST, one for XML-RPC. This version of the SDK will load the REST class by default. If you still need the XML-RPC class, pass 'xml' as an argument when requesting the object: $infusionsoft->orders('xml')'

I’ll see if anyone has suggestions for making it appear more prominent.

Documentation and Support

@Roy_McKenzie

… the support channels are split between GitHub and whatever this is.

It would be great if the Infusionsoft API team would put a little more care into documenting and providing a clear, unified communication channel for supporting the API.

This Community forum supports the API as a whole. The GitHub repo you reference is specific to the PHP SDK and its related issues. (There’s also the Facebook group, as John mentioned, but we do not regularly/officially provide support, there.) But I’m in agreement with you: I’d much rather folks all come here. With that in mind, I’ll give some thought to having folks bring their PHP SDK issues here, too.

(Note: I consolidated my individual replies into this one as recommended. Apologies if you receive multiple notifications for my replies.)