# How do I add a tag when an appointment is made?

**URL:** <https://integration.keap.com/t/how-do-i-add-a-tag-when-an-appointment-is-made/66921>\
**Category:** Pro and Max\
**Tags:** appointments\
**Created:** [March 22, 2019, 9:29am UTC](https://integration.keap.com/t/how-do-i-add-a-tag-when-an-appointment-is-made/66921 "2019-03-22T09:29:42Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![CoachKidd](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/coachkidd/32/10016_2.png) [@CoachKidd](https://integration.keap.com/u/CoachKidd)\
**Post date:** [March 22, 2019, 9:29am UTC](https://integration.keap.com/t/how-do-i-add-a-tag-when-an-appointment-is-made/66921/1 "2019-03-22T09:29:42Z")

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Hi … I’ve created various appointment links, which I’m using on my website, to allow visitors to book into my diary. Once a booking is made, I want to send the contact a pre-appointment survey.

I figured this would be a campaign, but can’t see how I hook into the appointment to know:

- add a tag to say the call has been booked
- the day before the appointment - to send the pre-call email with the survey

Any suggestions would be gratefully received.

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**Author:** ![Jeff\_Arnold](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/jeff_arnold/32/14802_2.png) [@Jeff\_Arnold](https://integration.keap.com/u/Jeff_Arnold)\
**Post date:** [March 22, 2019, 11:59am UTC](https://integration.keap.com/t/how-do-i-add-a-tag-when-an-appointment-is-made/66921/2 "2019-03-22T11:59:22Z")

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What service are you using to book the appointment? AppointmentCore, [Calend.ly](http://Calend.ly) …?

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**Author:** ![CoachKidd](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/coachkidd/32/10016_2.png) [@CoachKidd](https://integration.keap.com/u/CoachKidd)\
**Post date:** [March 22, 2019, 3:28pm UTC](https://integration.keap.com/t/how-do-i-add-a-tag-when-an-appointment-is-made/66921/3 "2019-03-22T15:28:29Z")

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Just the basic InfusionSoft appointments feature (links generated per appointment type).

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**Author:** ![John\_Borelli](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/john_borelli/32/11880_2.png) [@John\_Borelli](https://integration.keap.com/u/John_Borelli)\
**Post date:** [March 23, 2019, 2:21am UTC](https://integration.keap.com/t/how-do-i-add-a-tag-when-an-appointment-is-made/66921/4 "2019-03-23T02:21:17Z")

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Using Keap, they have not implemented any followup actions yet. Other than the appointment getting set, there isn’t anything to automate it’s follow up 😕

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**Author:** ![CoachKidd](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/coachkidd/32/10016_2.png) [@CoachKidd](https://integration.keap.com/u/CoachKidd)\
**Post date:** [March 23, 2019, 11:33am UTC](https://integration.keap.com/t/how-do-i-add-a-tag-when-an-appointment-is-made/66921/5 "2019-03-23T11:33:49Z")

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Thanks. I suspected as much. I’ve signed up to ScheduleOnce, and I’ll incorporate the integration with InfusionSoft for now.

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**Author:** ![John\_Borelli](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/john_borelli/32/11880_2.png) [@John\_Borelli](https://integration.keap.com/u/John_Borelli)\
**Post date:** [March 23, 2019, 12:25pm UTC](https://integration.keap.com/t/how-do-i-add-a-tag-when-an-appointment-is-made/66921/6 "2019-03-23T12:25:11Z")

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SO is great. Another that works well is AppointmentCore 😉

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**Author:** ![Jeff\_Arnold](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/jeff_arnold/32/14802_2.png) [@Jeff\_Arnold](https://integration.keap.com/u/Jeff_Arnold)\
**Post date:** [March 27, 2019, 12:43am UTC](https://integration.keap.com/t/how-do-i-add-a-tag-when-an-appointment-is-made/66921/7 "2019-03-27T00:43:12Z")

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Take a look and see if this helps:

[https://www.useloom.com/share/30841733601d43529e863d0d12c88456](https://www.useloom.com/share/30841733601d43529e863d0d12c88456)

Jeff

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**Author:** ![CoachKidd](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/coachkidd/32/10016_2.png) [@CoachKidd](https://integration.keap.com/u/CoachKidd)\
**Post date:** [March 27, 2019, 5:09pm UTC](https://integration.keap.com/t/how-do-i-add-a-tag-when-an-appointment-is-made/66921/8 "2019-03-27T17:09:58Z")

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Thanks for the detailed reply, Jeff … It looks like I’m trialling with Keep 250 offering, which doesn’t look like your version  
I dropped you an email, by the way, with an enquiry on it as I couldn’t figure out how to DM on this forum.

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**Author:** ![John\_Borelli](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/john_borelli/32/11880_2.png) [@John\_Borelli](https://integration.keap.com/u/John_Borelli)\
**Post date:** [March 31, 2019, 12:23am UTC](https://integration.keap.com/t/how-do-i-add-a-tag-when-an-appointment-is-made/66921/9 "2019-03-31T00:23:57Z")

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Yeah, since this is in the Keap forum…you can’t. They didn’t provide for it…at least not yet.