# How Can I Turn Off "Default Double Opt-in Email"?

**URL:** <https://integration.keap.com/t/how-can-i-turn-off-default-double-opt-in-email/89972>\
**Category:** Max Classic\
**Created:** [February 8, 2023, 11:26pm UTC](https://integration.keap.com/t/how-can-i-turn-off-default-double-opt-in-email/89972 "2023-02-08T23:26:13Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Thom\_Tessandori](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/thom_tessandori/32/14359_2.png) [@Thom\_Tessandori](https://integration.keap.com/u/Thom_Tessandori)\
**Post date:** [February 8, 2023, 11:26pm UTC](https://integration.keap.com/t/how-can-i-turn-off-default-double-opt-in-email/89972/1 "2023-02-08T23:26:13Z")

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Yesterday I successfully purchased my first Product using Keap Max Classic. Whoo Hoo! Upon successfully re-directing the URL, I was sent an email I wasn’t expecting. This email has a template of “Default Double Opt-in Email”.

_Question 1:_ Is this email required by Keap Max Classic?

_Question 2:_ Can I stop this from being send to Customer (and in the future to Subscribers) by moving the “Ready to Send” button to “No”?

Thanks!

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<div class="post-metadata">

**Author:** ![Thom\_Tessandori](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/thom_tessandori/32/14359_2.png) [@Thom\_Tessandori](https://integration.keap.com/u/Thom_Tessandori)\
**Post date:** [February 9, 2023, 3:52pm UTC](https://integration.keap.com/t/how-can-i-turn-off-default-double-opt-in-email/89972/2 "2023-02-09T15:52:36Z")

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This was resolved by removing the “Default Double Opt-in Email”. This was done here:

eCommerce → Shopping Cart Settings → Email Confirmation Requests → General Correspondence → Left next field

I hope this can help someone in the future.

Thanks!

Thom