# How can I check for duplicate records when the Next button does not work?

**URL:** <https://integration.keap.com/t/how-can-i-check-for-duplicate-records-when-the-next-button-does-not-work/75597>\
**Category:** Max Classic\
**Tags:** button\
**Created:** [March 25, 2020, 3:01am UTC](https://integration.keap.com/t/how-can-i-check-for-duplicate-records-when-the-next-button-does-not-work/75597 "2020-03-25T03:01:30Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![Kathryn\_Alice](https://avatars.discourse-cdn.com/v4/letter/k/f19dbf/32.png) [@Kathryn\_Alice](https://integration.keap.com/u/Kathryn_Alice)\
**Post date:** [March 25, 2020, 3:01am UTC](https://integration.keap.com/t/how-can-i-check-for-duplicate-records-when-the-next-button-does-not-work/75597/1 "2020-03-25T03:01:31Z")

</div>

I need to check my database for duplicate records. But when I go through the process, when the first NEXT button occurs, it does not work. I click on the button and nothing happens. It worked 2 days ago. But now, clearing the cache, restarting Chrome, & rebooting the Mac did not fix the problem. It will not go to the next screen

How can I get this to work? There is no chat available anymore. I just want to fix this now and not have to wait for ver. I need to check for and merge all duplicates