# Getting error on Order REST api V1

**URL:** <https://integration.keap.com/t/getting-error-on-order-rest-api-v1/93228>\
**Category:** API Q&A\
**Created:** [October 7, 2024, 6:06pm UTC](https://integration.keap.com/t/getting-error-on-order-rest-api-v1/93228 "2024-10-07T18:06:41Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![pagedesigner](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/pagedesigner/32/2769_2.png) [@pagedesigner](https://integration.keap.com/u/pagedesigner)\
**Post date:** [October 7, 2024, 6:06pm UTC](https://integration.keap.com/t/getting-error-on-order-rest-api-v1/93228/1 "2024-10-07T18:06:41Z")

</div>

getting following error on REST API call to [https://api.infusionsoft.com/crm/rest/v1/orders](https://api.infusionsoft.com/crm/rest/v1/orders), other endpoints are working fine, i think,

> {  
> “message”: “General error”  
> }

---

<div class="post-metadata">

**Author:** ![Tom\_Scott](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/tom_scott/32/14748_2.png) [@Tom\_Scott](https://integration.keap.com/u/Tom_Scott)\
**Post date:** [October 8, 2024, 9:01pm UTC](https://integration.keap.com/t/getting-error-on-order-rest-api-v1/93228/2 "2024-10-08T21:01:57Z")

</div>

Apologies, it appears that our e-commerce team injected a defect into the v1 Orders services while working on additions to the v2 footprint. They are aware of the issue and are taking steps to address it.

---

<div class="post-metadata">

**Author:** ![Pav](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/pav/32/124_2.png) [@Pav](https://integration.keap.com/u/Pav)\
**Post date:** [October 9, 2024, 3:29pm UTC](https://integration.keap.com/t/getting-error-on-order-rest-api-v1/93228/3 "2024-10-09T15:29:12Z")

</div>

@Tom_Scott, does that mean that the endpoint has not been working for a few days?

That means any integrations that are using it are not functioning correctly.

When is the issue going to be fixed?

---

<div class="post-metadata">

**Author:** ![pagedesigner](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/pagedesigner/32/2769_2.png) [@pagedesigner](https://integration.keap.com/u/pagedesigner)\
**Post date:** [October 9, 2024, 3:44pm UTC](https://integration.keap.com/t/getting-error-on-order-rest-api-v1/93228/4 "2024-10-09T15:44:06Z")

</div>

its in known issues Issue Number: 3389991, Estimated Resolution Date: 10/11/2024