# Exporting contacts - more than 5,000

**URL:** <https://integration.keap.com/t/exporting-contacts-more-than-5-000/77375>\
**Category:** Max Classic\
**Tags:** export\
**Created:** [May 25, 2020, 11:20am UTC](https://integration.keap.com/t/exporting-contacts-more-than-5-000/77375 "2020-05-25T11:20:52Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Paula\_Salomon](https://avatars.discourse-cdn.com/v4/letter/p/8c91f0/32.png) [@Paula\_Salomon](https://integration.keap.com/u/Paula_Salomon)\
**Post date:** [May 25, 2020, 11:20am UTC](https://integration.keap.com/t/exporting-contacts-more-than-5-000/77375/1 "2020-05-25T11:20:52Z")

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I’m trying to export a large number of contacts (around 12,000) but even though I select them all, the exported file only contains 5,000, like there’s a limit. Anyone know how to solve this? Thanks!

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**Author:** ![Jeff\_Arnold](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/jeff_arnold/32/14802_2.png) [@Jeff\_Arnold](https://integration.keap.com/u/Jeff_Arnold)\
**Post date:** [May 25, 2020, 2:27pm UTC](https://integration.keap.com/t/exporting-contacts-more-than-5-000/77375/2 "2020-05-25T14:27:19Z")

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How are you exporting? From a contact search or from the ‘reporting’ tab in a campaign? If the latter, it is possible that you only have 5k contacts in there, but they could have run through a sequence 2-3x, giving you that 14k number. If that is the case, it doesn’t download duplicates, only 1x per contact.

There isn’t a limit on exports, so if it is through contact search, contact support.

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**Author:** ![John\_Borelli](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/john_borelli/32/11880_2.png) [@John\_Borelli](https://integration.keap.com/u/John_Borelli)\
**Post date:** [May 25, 2020, 9:23pm UTC](https://integration.keap.com/t/exporting-contacts-more-than-5-000/77375/3 "2020-05-25T21:23:07Z")

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@Paula_Salomon,

The answer to this weighs heavily on how you’re doing the export?

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**Author:** ![Paula\_Salomon](https://avatars.discourse-cdn.com/v4/letter/p/8c91f0/32.png) [@Paula\_Salomon](https://integration.keap.com/u/Paula_Salomon)\
**Post date:** [May 26, 2020, 12:14pm UTC](https://integration.keap.com/t/exporting-contacts-more-than-5-000/77375/4 "2020-05-26T12:14:40Z")

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Hi! It was because of the format (CSV vs. XLS). Thanks anyway!