# Email broadcast

**URL:** <https://integration.keap.com/t/email-broadcast/26023>\
**Category:** Max Classic\
**Created:** [January 3, 2018, 8:31pm UTC](https://integration.keap.com/t/email-broadcast/26023 "2018-01-03T20:31:13Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Sara\_Williams](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@Sara\_Williams](https://integration.keap.com/u/Sara_Williams)\
**Post date:** [January 3, 2018, 8:31pm UTC](https://integration.keap.com/t/email-broadcast/26023/1 "2018-01-03T20:31:13Z")

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Hi,

How do I get email responses in my infusionsoft inbox after sending an email broadcast? The responses only come to my normal email account.

Many thanks

Tasha

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**Author:** ![Nancy\_Seeger1](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/nancy_seeger1/32/174_2.png) [@Nancy\_Seeger1](https://integration.keap.com/u/Nancy_Seeger1)\
**Post date:** [January 4, 2018, 4:20pm UTC](https://integration.keap.com/t/email-broadcast/26023/2 "2018-01-04T16:20:27Z")

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@Sara_Williams That depends on your email account. Infusionsoft has sync options for both Outlook and Gmail. [Check out these articles.](https://help.infusionsoft.com/articles/search?query=email+sync)

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**Author:** ![Sara\_Williams](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@Sara\_Williams](https://integration.keap.com/u/Sara_Williams)\
**Post date:** [January 7, 2018, 6:55pm UTC](https://integration.keap.com/t/email-broadcast/26023/3 "2018-01-07T18:55:30Z")

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Thanks Nancy. I am still stuck as the articles only had instruction regarding gmail. I am using 1&1.

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**Author:** ![Nancy\_Seeger1](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/nancy_seeger1/32/174_2.png) [@Nancy\_Seeger1](https://integration.keap.com/u/Nancy_Seeger1)\
**Post date:** [February 6, 2018, 9:13pm UTC](https://integration.keap.com/t/email-broadcast/26023/4 "2018-02-06T21:13:31Z")

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Hey Sara, there is no direct sync options for that email client that I know of.

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**Author:** ![Sara\_Williams](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@Sara\_Williams](https://integration.keap.com/u/Sara_Williams)\
**Post date:** [February 7, 2018, 2:47am UTC](https://integration.keap.com/t/email-broadcast/26023/5 "2018-02-07T02:47:31Z")

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Thank you for your help Nancy.

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**Author:** ![John\_Borelli](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/john_borelli/32/11880_2.png) [@John\_Borelli](https://integration.keap.com/u/John_Borelli)\
**Post date:** [February 7, 2018, 2:52am UTC](https://integration.keap.com/t/email-broadcast/26023/6 "2018-02-07T02:52:23Z")

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Infusionsoft is an email sender but not an email client (per se). You can register SMTP on your user record but it doesn’t register email responses that are not sent to your user email. This means that the contact record that must be used for workflow management does not register email responses. So essentially, you don’t have an interactive way to do so.