# E-Commerce, Billing Settings Question - " When an auto charge fails ..."

**URL:** https://integration.keap.com/t/e-commerce-billing-settings-question-when-an-auto-charge-fails/70982
**Category:** Max Classic
**Created:** [September 3, 2019, 11:31pm UTC](https://integration.keap.com/t/e-commerce-billing-settings-question-when-an-auto-charge-fails/70982 "2019-09-03T23:31:54Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![Jeff\_Arnold](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/jeff_arnold/32/14802_2.png) [@Jeff\_Arnold](https://integration.keap.com/u/Jeff_Arnold)
#### Post date: [September 4, 2019, 6:24pm UTC](https://integration.keap.com/t/e-commerce-billing-settings-question-when-an-auto-charge-fails/70982/2 "2019-09-04T18:24:24Z")

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Take a look at my answer in this thread and see if that helps.

> [@How does a customer change their credit card on file?](https://integration.keap.com/t/how-does-a-customer-change-their-credit-card-on-file/70787/2):
>
> Inside of ‘billing automation’ you can set up an Update CC email and insert a special ‘CC update’ link (that can only be inserted via the billing automation). When you send that they can update their CC.

Jeff

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_[View the full topic](https://integration.keap.com/t/e-commerce-billing-settings-question-when-an-auto-charge-fails/70982)._