# Duplicate function not finding all of the duplicate contacts because of different email addresses

**URL:** <https://integration.keap.com/t/duplicate-function-not-finding-all-of-the-duplicate-contacts-because-of-different-email-addresses/86501>\
**Category:** Pro and Max\
**Created:** [February 16, 2022, 6:45pm UTC](https://integration.keap.com/t/duplicate-function-not-finding-all-of-the-duplicate-contacts-because-of-different-email-addresses/86501 "2022-02-16T18:45:09Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Lisa\_Hake](https://avatars.discourse-cdn.com/v4/letter/l/7ea924/32.png) [@Lisa\_Hake](https://integration.keap.com/u/Lisa_Hake)\
**Post date:** [February 16, 2022, 6:45pm UTC](https://integration.keap.com/t/duplicate-function-not-finding-all-of-the-duplicate-contacts-because-of-different-email-addresses/86501/1 "2022-02-16T18:45:09Z")

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We are having problems with duplicate contacts in Keap due to the customer submitting forms using different email addresses. When I try to run a data cleanup, it is not catching the duplicates because the email is different for the same person. As far as I know, Keap does not provide an option to search on first name, last name and one other criteria (ie - country) in order to identify possible duplicates. I have tried asking support, but they have said there is not a way that they know of to do this.

- Has anyone else had a similar issue with possible solution?
- Is there a place in Keap, where I can submit feedback to see if this can be an added option?

We have over 19k contacts in our database. It is very difficult to try and do a check manually, tag them, then go through and merge the contacts manually. We frequently are upgraded to the next level in Keap, but I am concerned that it is because we have a lot of duplicate people.

Any suggestion is greatly appreciated!