# DKIM verification

**URL:** https://integration.keap.com/t/dkim-verification/45292
**Category:** Max Classic
**Created:** [July 2, 2018, 6:25pm UTC](https://integration.keap.com/t/dkim-verification/45292 "2018-07-02T18:25:42Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![Erik\_Weems](https://avatars.discourse-cdn.com/v4/letter/e/3e96dc/32.png) [@Erik\_Weems](https://integration.keap.com/u/Erik_Weems)
#### Post date: [July 2, 2018, 6:25pm UTC](https://integration.keap.com/t/dkim-verification/45292/1 "2018-07-02T18:25:42Z")

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Unable to get DKIM DNS set up verified - - using a CPANEL server and I’ve tinkered with the A, CNAME and MX records without success. Account worked previously for a long time but over the last couple of months the verify has been failing, so I’ve been regenerating many new DKIM keys but haven’t gotten any closer to success. I’ve tried with and without trailing “dots” on the key and [dkim.infusionmail.com](http://dkim.infusionmail.com).

Interested in any good questions that might point out the obvious, or suggestions about what to look for.

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### Author: ![Erik\_Weems](https://avatars.discourse-cdn.com/v4/letter/e/3e96dc/32.png) [@Erik\_Weems](https://integration.keap.com/u/Erik_Weems)
#### Post date: [July 2, 2018, 6:42pm UTC](https://integration.keap.com/t/dkim-verification/45292/2 "2018-07-02T18:42:12Z")

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here’s an image of the DNS record (with appropriate parts marked out)

 ![dns-record](https://us1.discourse-cdn.com/flex019/uploads/infusionsoft1/original/2X/0/0bee600dbc5d18296af303815a834583bd34cf56.jpg)

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### Author: ![Stephanie\_Will](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/stephanie_will/32/10426_2.png) [@Stephanie\_Will](https://integration.keap.com/u/Stephanie_Will)
#### Post date: [July 3, 2018, 5:28pm UTC](https://integration.keap.com/t/dkim-verification/45292/3 "2018-07-03T17:28:26Z")

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Personal emails and information is viewable not supposed to be like that.
