Here’s an interesting one, and I’ve heard other’s mention it as well but am seeing it as my own facts: We use our own link tracking. Every link in an email goes through our database to register first. and yet…IS is reporting a significantly higher number than we have in the DB. The only link in the…

@Pav , yeah, Scott Desgrosseilliers (Wicked Reports) responded on FB and says that IS counts EVERYTHING (social media, unsubscribe, individual links) as a link click. SMH, that is no way to accurately track information :stuck_out_tongue_winking_eye:

I cannot verify any of this. But it is a bit ironic that @Kathy_Lewis posted this the other day: Recreation of an Infusionsoft "Referral Partner Activity Summary" . Kathy is doing the same thing as you in logging the information in the database, but there is differences between what is being report…

Wow… interesting. Indeed a head-scratcher. In our case, our tables are synced with the data from Infusionsoft via a nightly script. Decided to switch to our tables as our performance was a little bit better than doing direct api calls in order to recreate our “activity summary report”. However, w…

@Pav , We store custom fields with each link click. ie when an email is sent, custom merge fields pass additional data to the link to store with the link click. The IS link is part of the setup of that tracking link and it is forwarded to as soon as the link registers on our end. Not a single test…

@Kathy_Lewis , @John_Borelli , unfortunately we do not know how the data is being dealt with or how its being reported. From what I see you are getting the data via two different ways, but are having the same issues when comparing your data back to Infusionsoft. The only way to see what’s wrong is t…

You would really have to rely on your own testing. Obviously, IS information won’t really be helpful if it differs so you’ll need something that tracks information external to IS. You can use google tracking but we (our company) have chosen to use an in house tracking system that records specific …

Difference in click tracking from IS

API Q&A

Kathy_Lewis (Kathy Lewis) March 27, 2017, 3:23pm 7

Thanks for the insight on this. Out of curiosity, how would one contact the Dev people about conducting such a test?

Topic		Replies	Views
Email links are showing they've been clicked but I don't think so Max Classic email	8	1764	July 8, 2021
Clickfunnels to Infusionsoft Referral Tracking Issue Max Classic	1	1240	December 14, 2017
Infusionsoft Referral Tracking URLs on Clickfunnels connected via API Max Classic clickfunnel	0	359	June 9, 2020
Email Marketing Reporting Max Classic	2	932	August 14, 2017
Can we turn off email link tracking so we don't get the long Infusionsoft link instead of our own? Max Classic	2	633	May 28, 2019

Difference in click tracking from IS

Related topics