# Contact Export

**URL:** <https://integration.keap.com/t/contact-export/79342>\
**Category:** Max Classic\
**Created:** [August 29, 2020, 1:44pm UTC](https://integration.keap.com/t/contact-export/79342 "2020-08-29T13:44:33Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![John\_Martinez](https://avatars.discourse-cdn.com/v4/letter/j/977dab/32.png) [@John\_Martinez](https://integration.keap.com/u/John_Martinez)\
**Post date:** [August 29, 2020, 1:44pm UTC](https://integration.keap.com/t/contact-export/79342/1 "2020-08-29T13:44:33Z")

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Why haven’t I received the link to the CSV export

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**Author:** ![Jeff\_Arnold](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/jeff_arnold/32/14802_2.png) [@Jeff\_Arnold](https://integration.keap.com/u/Jeff_Arnold)\
**Post date:** [August 29, 2020, 2:39pm UTC](https://integration.keap.com/t/contact-export/79342/2 "2020-08-29T14:39:15Z")

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If you were doing exports yesterday, I had an issue where the exports we not working. Try again today and see if it works.

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**Author:** ![John\_Martinez](https://avatars.discourse-cdn.com/v4/letter/j/977dab/32.png) [@John\_Martinez](https://integration.keap.com/u/John_Martinez)\
**Post date:** [August 29, 2020, 10:36pm UTC](https://integration.keap.com/t/contact-export/79342/3 "2020-08-29T22:36:31Z")

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Thanks Jeff. Just tried again and haven’t received the CSV File.

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**Author:** ![John\_Martinez](https://avatars.discourse-cdn.com/v4/letter/j/977dab/32.png) [@John\_Martinez](https://integration.keap.com/u/John_Martinez)\
**Post date:** [August 31, 2020, 1:45pm UTC](https://integration.keap.com/t/contact-export/79342/4 "2020-08-31T13:45:02Z")

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Another 24 hours has elapsed, and I have not received an email with the link to the CSV report.

Can someone check to see where the requested reports are being sent?

Is there a number I can call to speak with someone for assistance?

Thank you.

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**Author:** ![Jeff\_Arnold](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/jeff_arnold/32/14802_2.png) [@Jeff\_Arnold](https://integration.keap.com/u/Jeff_Arnold)\
**Post date:** [August 31, 2020, 3:01pm UTC](https://integration.keap.com/t/contact-export/79342/5 "2020-08-31T15:01:21Z")

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You would need to contact support to see what the issue is.

![email-sig-storybrand-certified-guide-60.png](https://us1.discourse-cdn.com/flex019/uploads/infusionsoft1/original/2X/b/b44e0b32c05e44619132d27268e14026b37d77b0.png)

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**Author:** ![John\_Martinez](https://avatars.discourse-cdn.com/v4/letter/j/977dab/32.png) [@John\_Martinez](https://integration.keap.com/u/John_Martinez)\
**Post date:** [August 31, 2020, 3:48pm UTC](https://integration.keap.com/t/contact-export/79342/6 "2020-08-31T15:48:11Z")

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Thank you. Am reaching out now. Have granted access.