# Cannot connect items in sequence

**URL:** <https://integration.keap.com/t/cannot-connect-items-in-sequence/82711>\
**Category:** Max Classic\
**Tags:** campaign-builder\
**Created:** [March 20, 2021, 4:38pm UTC](https://integration.keap.com/t/cannot-connect-items-in-sequence/82711 "2021-03-20T16:38:00Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Markus\_5\_Star\_Salt\_C](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/markus_5_star_salt_c/32/2948_2.png) [@Markus\_5\_Star\_Salt\_C](https://integration.keap.com/u/Markus_5_Star_Salt_C)\
**Post date:** [March 20, 2021, 4:38pm UTC](https://integration.keap.com/t/cannot-connect-items-in-sequence/82711/1 "2021-03-20T16:38:00Z")

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Half of the time I am completely unable to connect 2 items together in a campaign sequence. When I drag the arrow (for example between a timer and an email step), the 2nd step does correctly highlight (screenshot 1) but when I let go, the 2 items are not connected.  
I am completely unable to edit my campaigns. Is the software broken?

 ![Screenshot1](https://us1.discourse-cdn.com/flex019/uploads/infusionsoft1/original/2X/6/6b0a96b61f4aa0a5a184687ed0ab872a00dcbb3b.png) ![Screenshot2](https://us1.discourse-cdn.com/flex019/uploads/infusionsoft1/original/2X/5/54f978392802f64567feaafaec9c7bccba9448f2.png)

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**Author:** ![Jeff\_Arnold](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/jeff_arnold/32/14802_2.png) [@Jeff\_Arnold](https://integration.keap.com/u/Jeff_Arnold)\
**Post date:** [March 20, 2021, 4:52pm UTC](https://integration.keap.com/t/cannot-connect-items-in-sequence/82711/2 "2021-03-20T16:52:49Z")

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Markus,

You can only have one type of timer in a given path.  
Here, you are trying to connect a Delay Timer and a Date Timer - that’s why the system won’t let you connect them.  
If you want these to run, move the 5 minute delay timer and email on one line and the Date timer and what follows down to a new line.  
Then they will work.

![email-sig-storybrand-certified-guide-60.png](https://us1.discourse-cdn.com/flex019/uploads/infusionsoft1/original/2X/b/b44e0b32c05e44619132d27268e14026b37d77b0.png)

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<div class="post-metadata">

**Author:** ![Markus\_5\_Star\_Salt\_C](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/markus_5_star_salt_c/32/2948_2.png) [@Markus\_5\_Star\_Salt\_C](https://integration.keap.com/u/Markus_5_Star_Salt_C)\
**Post date:** [March 20, 2021, 5:26pm UTC](https://integration.keap.com/t/cannot-connect-items-in-sequence/82711/3 "2021-03-20T17:26:43Z")

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Thank you, Jeff!

Markus Bohunovsky  
CFO, BHSP, BIP  
5 Star Salt Caves  
855-578-2725 xt 701  
[markus@5starsaltcaves.com](mailto:markus@5starsaltcaves.com)
