# Block the subscription

**URL:** https://integration.keap.com/t/block-the-subscription/69248
**Category:** API Q&A
**Created:** [June 21, 2019, 8:02am UTC](https://integration.keap.com/t/block-the-subscription/69248 "2019-06-21T08:02:18Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![Jennifer\_Ciampi](https://avatars.discourse-cdn.com/v4/letter/j/df705f/32.png) [@Jennifer\_Ciampi](https://integration.keap.com/u/Jennifer_Ciampi)
#### Post date: [June 21, 2019, 8:02am UTC](https://integration.keap.com/t/block-the-subscription/69248/1 "2019-06-21T08:02:19Z")

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I kindly ask you to cancel my subscription because I don’t use infusionsoft. please let me know how to do it, thanks.

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### Author: ![John\_Borelli](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/john_borelli/32/11880_2.png) [@John\_Borelli](https://integration.keap.com/u/John_Borelli)
#### Post date: [June 21, 2019, 5:16pm UTC](https://integration.keap.com/t/block-the-subscription/69248/2 "2019-06-21T17:16:21Z")

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Call the support line and select the billing option

![image](https://us1.discourse-cdn.com/flex019/uploads/infusionsoft1/original/2X/2/2f01433c56903ccbe6930053efdb47b839fd048d.png)