# Auto email re credit card payment failed sent erroneously

**URL:** <https://integration.keap.com/t/auto-email-re-credit-card-payment-failed-sent-erroneously/65688>\
**Category:** Max Classic\
**Tags:** paypal\
**Created:** [March 4, 2019, 2:15am UTC](https://integration.keap.com/t/auto-email-re-credit-card-payment-failed-sent-erroneously/65688 "2019-03-04T02:15:24Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Annette\_Welsford](https://sea1.discourse-cdn.com/flex019/user_avatar/integration.keap.com/annette_welsford/32/5678_2.png) [@Annette\_Welsford](https://integration.keap.com/u/Annette_Welsford)\
**Post date:** [March 4, 2019, 2:15am UTC](https://integration.keap.com/t/auto-email-re-credit-card-payment-failed-sent-erroneously/65688/1 "2019-03-04T02:15:25Z")

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Just had a customer pay successfully via Paypal, (not credit card), and she was automatically sent the email regarding “your payment via credit card has failed etc”.

Is this a bug? I’ve not had this issue before and have been taking payments via Paypal and Credit Card for years. Not a happy customer - she was mortified to receive that email, as she should have been.

Annette