# Pro and Max **URL:** https://integration.keap.com/c/current-infusionsoft-q-a/35.md?page=1 [Latest](https://integration.keap.com/latest.md) · [Categories](https://integration.keap.com/categories.md) · [Tags](https://integration.keap.com/tags.md) **Page:** 2 --- ## [Getting Too Many API Requests error](https://integration.keap.com/t/getting-too-many-api-requests-error/93277)
**Author:** [@muhammad\_Usman](https://integration.keap.com/u/muhammad_Usman)\ **Replies:** 3\ **Last updated:** [October 23, 2024, 10:44am UTC](https://integration.keap.com/t/getting-too-many-api-requests-error/93277 "2024-10-23T10:44:34Z")
Hi Guys, I am trying to sync more than 2000 records from Keap to my local database. For this purpose, I am sending 1 API request per record. But Keap is giving T00 Many API requests error after 400 to 500 Calls. I foun… --- ## [Invalid redirect\_uri](https://integration.keap.com/t/invalid-redirect-uri/93195)
**Author:** [@Brad\_Moore](https://integration.keap.com/u/Brad_Moore)\ **Replies:** 3\ **Last updated:** [September 22, 2024, 9:18am UTC](https://integration.keap.com/t/invalid-redirect-uri/93195 "2024-09-22T09:18:01Z")
I have had this integration working for quite some time. I haven’t had to re-establish oauth and I am trying to remember my steps. I have a way to login to keap using my web app and get the redirect\_uri back to retriev… --- ## [Getting started oauth keys/](https://integration.keap.com/t/getting-started-oauth-keys/93059)
**Author:** [@Wasiq\_Chaudhry](https://integration.keap.com/u/Wasiq_Chaudhry)\ **Replies:** 0\ **Last updated:** [August 19, 2024, 3:03pm UTC](https://integration.keap.com/t/getting-started-oauth-keys/93059 "2024-08-19T15:03:10Z")
I have already integrated Keep with my website. The user selects a product, and it is then processed through Stripe. I have a Stripe webhook that triggers and inserts the data into Keep. Here is the code: $invoiceId = … --- ## [ContactService.findByNameOrEmail: No Sample Code](https://integration.keap.com/t/contactservice-findbynameoremail-no-sample-code/93015)
**Author:** [@Doug\_Carey](https://integration.keap.com/u/Doug_Carey)\ **Replies:** 1\ **Last updated:** [August 11, 2024, 3:48pm UTC](https://integration.keap.com/t/contactservice-findbynameoremail-no-sample-code/93015 "2024-08-11T15:48:56Z")
Here is the page in the developer portal for this- xml-rpc - Keap Developer Portal There is no sample code. How do I retrieve the ContactID using their email address? I am using C#. I would love to see some sample code … --- ## [New API Key is not working for Add Contact](https://integration.keap.com/t/new-api-key-is-not-working-for-add-contact/93010)
**Author:** [@Doug\_Carey](https://integration.keap.com/u/Doug_Carey)\ **Replies:** 3\ **Last updated:** [August 8, 2024, 7:46pm UTC](https://integration.keap.com/t/new-api-key-is-not-working-for-add-contact/93010 "2024-08-08T19:46:48Z")
I’m using my new API key. It’s very simple C# code. It never adds the contact. No error message either. Anybody know what might be wrong here? See the code below. string TableName = “UserDetails”; string FirstName = th… --- ## [Deleted tasks report](https://integration.keap.com/t/deleted-tasks-report/86659)
**Author:** [@Carly\_Batista](https://integration.keap.com/u/Carly_Batista)\ **Replies:** 2\ **Last updated:** [August 8, 2024, 2:16pm UTC](https://integration.keap.com/t/deleted-tasks-report/86659 "2024-08-08T14:16:50Z")
I would like to know if there is a report that can be run to see any tasks that have been deleted, like after they have prompted. --- ## [Keap's Email UTM Parameter Breaking Page](https://integration.keap.com/t/keaps-email-utm-parameter-breaking-page/92979)
**Author:** [@Kelly\_Hatfield](https://integration.keap.com/u/Kelly_Hatfield)\ **Replies:** 1\ **Last updated:** [August 2, 2024, 6:16pm UTC](https://integration.keap.com/t/keaps-email-utm-parameter-breaking-page/92979 "2024-08-02T18:16:53Z")
On one of my links for an email broadcast, Keap’s URL/UTM parameter breaks the page (the parameter that is automatically added). This happens on both the test and actual email blasts. I.E. the test email adds this param… --- ## [How do i mass update leads to a new owner in the new Keap platform?](https://integration.keap.com/t/how-do-i-mass-update-leads-to-a-new-owner-in-the-new-keap-platform/92974)
**Author:** [@Nic\_Denham](https://integration.keap.com/u/Nic_Denham)\ **Replies:** 0\ **Last updated:** [August 2, 2024, 5:14am UTC](https://integration.keap.com/t/how-do-i-mass-update-leads-to-a-new-owner-in-the-new-keap-platform/92974 "2024-08-02T05:14:00Z")
How do i mass update leads to a new owner in the new Keap platform? --- ## [Legacy Key-API](https://integration.keap.com/t/legacy-key-api/92896)
**Author:** [@Jackie\_Hall](https://integration.keap.com/u/Jackie_Hall)\ **Replies:** 3\ **Last updated:** [July 12, 2024, 4:24pm UTC](https://integration.keap.com/t/legacy-key-api/92896 "2024-07-12T16:24:13Z")
Apologies for the basic question - after creating the new Service Authentication Keys to replace the Legacy API keys, do we simply go into the integrated programs and replace them out? With thanks, Katrina --- ## [Where is the information for a public form](https://integration.keap.com/t/where-is-the-information-for-a-public-form/92900)
**Author:** [@Brenda\_Aveyard](https://integration.keap.com/u/Brenda_Aveyard)\ **Replies:** 0\ **Last updated:** [July 11, 2024, 5:20pm UTC](https://integration.keap.com/t/where-is-the-information-for-a-public-form/92900 "2024-07-11T17:20:52Z")
I have a form which was created for clients to fill out before a meeting. However, I can’t find where Keap has the form so I can view it once they do fill it out. Any idea where to find it? --- ## [How to stop auto billing for multiple customers](https://integration.keap.com/t/how-to-stop-auto-billing-for-multiple-customers/92892)
**Author:** [@Michael\_Yap](https://integration.keap.com/u/Michael_Yap)\ **Replies:** 0\ **Last updated:** [July 9, 2024, 5:21pm UTC](https://integration.keap.com/t/how-to-stop-auto-billing-for-multiple-customers/92892 "2024-07-09T17:21:28Z")
is there a way for us to stop auto billing for all our customers that purchase a specific product? We want to remove a product so we will be canceling auto billing for it. --- ## [New http request block](https://integration.keap.com/t/new-http-request-block/92009)
**Author:** [@Bryan\_Stafford](https://integration.keap.com/u/Bryan_Stafford)\ **Replies:** 2\ **Last updated:** [June 21, 2024, 2:35pm UTC](https://integration.keap.com/t/new-http-request-block/92009 "2024-06-21T14:35:22Z")
Are merge fields not supported in the body of the new http request sequence block (and if so, why? - this is so limiting). Trying simple tests using contact id in the body and they aren’t working. --- ## [Any improvement plans for affiliate managment?](https://integration.keap.com/t/any-improvement-plans-for-affiliate-managment/92832)
**Author:** [@Rose\_Cole](https://integration.keap.com/u/Rose_Cole)\ **Replies:** 0\ **Last updated:** [June 20, 2024, 6:44pm UTC](https://integration.keap.com/t/any-improvement-plans-for-affiliate-managment/92832 "2024-06-20T18:44:39Z")
I worked in Infusionsoft about 8 years ago, when away for a while and now I’m back with my client Rose. It doesn’t seem to have changed much. The CRM has been upgraded, but the affiliate /referral partners center is n… --- ## [Image link is removed after clicking on another image in email build/broadcast](https://integration.keap.com/t/image-link-is-removed-after-clicking-on-another-image-in-email-build-broadcast/92746)
**Author:** [@x-Clave\_Casubuan](https://integration.keap.com/u/x-Clave_Casubuan)\ **Replies:** 0\ **Last updated:** [May 23, 2024, 2:42pm UTC](https://integration.keap.com/t/image-link-is-removed-after-clicking-on-another-image-in-email-build-broadcast/92746 "2024-05-23T14:42:06Z")
When I add a url or link on an image it gets removed or not saved if I click on another part of the email builder/broadcast. --- ## [How can I export text conversations](https://integration.keap.com/t/how-can-i-export-text-conversations/92735)
**Author:** [@Chris\_Reid1](https://integration.keap.com/u/Chris_Reid1)\ **Replies:** 0\ **Last updated:** [May 16, 2024, 6:52pm UTC](https://integration.keap.com/t/how-can-i-export-text-conversations/92735 "2024-05-16T18:52:20Z")
Hello, I am required to keep all written communications (text) between myself and clients. Keap tells me there is no way to export my texts with clients. Its just data, there has to be a way. Does anyone know of a wo… --- ## [RingCentral Integration](https://integration.keap.com/t/ringcentral-integration/92732)
**Author:** [@Todd\_Anderson](https://integration.keap.com/u/Todd_Anderson)\ **Replies:** 0\ **Last updated:** [May 16, 2024, 3:48pm UTC](https://integration.keap.com/t/ringcentral-integration/92732 "2024-05-16T15:48:22Z")
Is there a direct integration to RingCentral (Not through Zapier)? It seems that Keap uses RingCentral so I would think developing the code to directly integrate would be kind of important. --- ## [Does the spamkill plugin work with the infusionsoft forms?](https://integration.keap.com/t/does-the-spamkill-plugin-work-with-the-infusionsoft-forms/92727)
**Author:** [@David\_Jon\_Hendrie](https://integration.keap.com/u/David_Jon_Hendrie)\ **Replies:** 0\ **Last updated:** [May 15, 2024, 5:08pm UTC](https://integration.keap.com/t/does-the-spamkill-plugin-work-with-the-infusionsoft-forms/92727 "2024-05-15T17:08:54Z")
i started the 30 day trial for spamkill and used the conversion instructions to change the form and it appears to work. but you know if they don’t try to bot it, you can’t tell it is working. i understand that the spamk… --- ## [How can i find out what people have complained about when they have provided feedback?](https://integration.keap.com/t/how-can-i-find-out-what-people-have-complained-about-when-they-have-provided-feedback/92693)
**Author:** [@Abigail\_Bromell](https://integration.keap.com/u/Abigail_Bromell)\ **Replies:** 0\ **Last updated:** [May 4, 2024, 4:37pm UTC](https://integration.keap.com/t/how-can-i-find-out-what-people-have-complained-about-when-they-have-provided-feedback/92693 "2024-05-04T16:37:43Z")
when people provide feedback and complain when they no longer wish to receive emails from me, how can i see what they have said? --- ## [How to set up invoice templates in Keap](https://integration.keap.com/t/how-to-set-up-invoice-templates-in-keap/82122)
**Author:** [@Erin\_Perchalski](https://integration.keap.com/u/Erin_Perchalski)\ **Replies:** 1\ **Last updated:** [May 3, 2024, 5:52pm UTC](https://integration.keap.com/t/how-to-set-up-invoice-templates-in-keap/82122 "2024-05-03T17:52:51Z")
Hello, where can I create and edit master templates for my invoices in Keap? Example: I want the “Terms” section to always say the same phrase. --- ## [Has anyone used Helcim for credit card processing? Can you make it work with Keap?](https://integration.keap.com/t/has-anyone-used-helcim-for-credit-card-processing-can-you-make-it-work-with-keap/80276)
**Author:** [@Heidi\_Thompson](https://integration.keap.com/u/Heidi_Thompson)\ **Replies:** 1\ **Last updated:** [May 3, 2024, 7:55am UTC](https://integration.keap.com/t/has-anyone-used-helcim-for-credit-card-processing-can-you-make-it-work-with-keap/80276 "2024-05-03T07:55:49Z")
I’m exploring options for merchant services and ran across Helcim, which seems amazing. However, I can’t figure out how to make it integrate with Keap. Has anyone found a workaround that maintains their low fees? --- ## [Can I upload a file with tags already in the data?](https://integration.keap.com/t/can-i-upload-a-file-with-tags-already-in-the-data/92672)
**Author:** [@Tim\_Ryan](https://integration.keap.com/u/Tim_Ryan)\ **Replies:** 0\ **Last updated:** [April 24, 2024, 3:39pm UTC](https://integration.keap.com/t/can-i-upload-a-file-with-tags-already-in-the-data/92672 "2024-04-24T15:39:10Z")
I am getting my initial upload ready and would like to have the tag in it so I don’t have to do it once the database is uploaded. Is this possible? Is it better/possible to do a bulk adding of tags once it is uploaded? … --- ## [Broadcast Messages Error Loading](https://integration.keap.com/t/broadcast-messages-error-loading/92658)
**Author:** [@Kai\_StockWireNews](https://integration.keap.com/u/Kai_StockWireNews)\ **Replies:** 0\ **Last updated:** [April 21, 2024, 11:18pm UTC](https://integration.keap.com/t/broadcast-messages-error-loading/92658 "2024-04-21T23:18:34Z")
All my broadcast history has disappeared. Can’t see my scheduled messages or past statistics. Page says error loading message. At app url https://XXXXX.infusionsoft.com/app/nav/link?navSystem=nav.marketing&navModule… --- ## [Keap Pro Edition - Edit Merge Field Default](https://integration.keap.com/t/keap-pro-edition-edit-merge-field-default/92655)
**Author:** [@Charge\_About\_New\_Zea](https://integration.keap.com/u/Charge_About_New_Zea)\ **Replies:** 0\ **Last updated:** [April 21, 2024, 10:31pm UTC](https://integration.keap.com/t/keap-pro-edition-edit-merge-field-default/92655 "2024-04-21T22:31:37Z")
I’m trying to edit the merge field default on “Contact.FirstName”. I’d like to remove the “Friend” that it defaults to if a customers first name has not been entered. I’ve seen very similar queries in the help centre bu… --- ## [Wordpress plugin for contact form 7 that works with PHP8.3? my previous version was returing a fatal error](https://integration.keap.com/t/wordpress-plugin-for-contact-form-7-that-works-with-php8-3-my-previous-version-was-returing-a-fatal-error/92629)
**Author:** [@Jan\_Peters](https://integration.keap.com/u/Jan_Peters)\ **Replies:** 0\ **Last updated:** [April 10, 2024, 4:26pm UTC](https://integration.keap.com/t/wordpress-plugin-for-contact-form-7-that-works-with-php8-3-my-previous-version-was-returing-a-fatal-error/92629 "2024-04-10T16:26:43Z")
is there an updated wordpress plugin for contact form 7 that works with PHP8.3? my previous version was returning a fatal error. --- ## [How do I send all the Files associated with a Contact in Keap to a target email or API?](https://integration.keap.com/t/how-do-i-send-all-the-files-associated-with-a-contact-in-keap-to-a-target-email-or-api/92616)
**Author:** [@Sean\_Suydam](https://integration.keap.com/u/Sean_Suydam)\ **Replies:** 0\ **Last updated:** [April 3, 2024, 6:02pm UTC](https://integration.keap.com/t/how-do-i-send-all-the-files-associated-with-a-contact-in-keap-to-a-target-email-or-api/92616 "2024-04-03T18:02:43Z")
Using the PlusThis File Uploader tool, we are now able to have our Contacts upload documents, which are associated to their specific Contact page in Keap. Now I am looking for an easy way to SEND those files to a target… --- ## [How to restart a cancelled send and edit the subject typo](https://integration.keap.com/t/how-to-restart-a-cancelled-send-and-edit-the-subject-typo/92610)
**Author:** [@Jan\_Peters](https://integration.keap.com/u/Jan_Peters)\ **Replies:** 0\ **Last updated:** [April 3, 2024, 9:07am UTC](https://integration.keap.com/t/how-to-restart-a-cancelled-send-and-edit-the-subject-typo/92610 "2024-04-03T09:07:18Z")
I saw a typo in my subject and also wanted to do a schedule send. So I cancelled my send - nothing had been sent. Now, I cannot duplicate the email to resend, and I am nervous of clicking resume send ( the only option) a… --- ## [Shopify Integration Not Syncing all orders](https://integration.keap.com/t/shopify-integration-not-syncing-all-orders/92580)
**Author:** [@Jason\_Fetko](https://integration.keap.com/u/Jason_Fetko)\ **Replies:** 1\ **Last updated:** [March 25, 2024, 8:55pm UTC](https://integration.keap.com/t/shopify-integration-not-syncing-all-orders/92580 "2024-03-25T20:55:11Z")
@Jason\_Oesterly My orders are not syncing correctly. I have reached out to your support@connectmysales.com on Wednesday March 6th and I only got one response asking for a screen shot. I submitted the screenshot on March … --- ## [DELETE CATEGORIES? \[Keap Max Editiion\]](https://integration.keap.com/t/delete-categories-keap-max-editiion/92576)
**Author:** [@Dr\_Bobbee\_Palmer](https://integration.keap.com/u/Dr_Bobbee_Palmer)\ **Replies:** 0\ **Last updated:** [March 21, 2024, 12:25pm UTC](https://integration.keap.com/t/delete-categories-keap-max-editiion/92576 "2024-03-21T12:25:21Z")
Is there any way to edit and/or delete categories? This should be an obvious feature, but I cannot find it. --- ## [Deleting Categories](https://integration.keap.com/t/deleting-categories/51353)
**Author:** [@Colin\_Cunningham](https://integration.keap.com/u/Colin_Cunningham)\ **Replies:** 7\ **Last updated:** [March 21, 2024, 12:17pm UTC](https://integration.keap.com/t/deleting-categories/51353 "2024-03-21T12:17:10Z")
Hello there community. Thank you in advance. I am struggling to find out how to delete tag categories in the new U/I. It may be a simple task but I have not found how to do this. If you could please assist? Thank you. … --- ## [How to deal with bounced emails?](https://integration.keap.com/t/how-to-deal-with-bounced-emails/92572)
**Author:** [@Dino\_Jelovcic](https://integration.keap.com/u/Dino_Jelovcic)\ **Replies:** 0\ **Last updated:** [March 20, 2024, 9:00pm UTC](https://integration.keap.com/t/how-to-deal-with-bounced-emails/92572 "2024-03-20T21:00:57Z")
Hi Keap community! What is the best integration tool to fix bounced emails and stops people from entering their wrong email or misspelling it while submitting the web form? Cheers [Previous page](https://integration.keap.com/c/current-infusionsoft-q-a/35.md) [Next page](https://integration.keap.com/c/current-infusionsoft-q-a/35.md?page=2)